Beschreibung
For our client in the Financial industry we are currently looking for a CRIMS (Charles River) Application Supporter
Position: Charles River Application Supporter
Location: Zürich
Start: ASAP
Duration: 6 months + extensions
Language: English
What we want:
We are looking for a Senior CRIMS (Charles River Investment Management System) Supporter within the area of PTG "Production and Shared testing Services Group" for our department "Investigation Wealth Management".
We offer
* PTG is responsible for providing Production Support and Testing services globally across the firm. The role is within the PTG (INV WM) team based in Switzerland
* An exciting and varied position as senior Charles River User and Application Supporter responsible for the uptime and incident management of a platform which represents more than 200 portfolio managers.
* Provide day-to-day CRIMS Production Support
* Track and solve tickets and act as key stakeholder for the applications
You are responsible for ..
* Managing the communication with internal clients within the Business and other IT teams (eg Application Development, Technology Infrastructure Services)
* Investigate problems involving multiple systems and other IT teams
* Assistance in Problem Management Process (NPL, Post Mortem)
* On-site support for Portfolio Managers (Sihlcity)
Required Skills:
- Experience with Charles River Investment Management Systems Support (min. 4 years)
- Experience with ticketing Systems (eg Remedy, Zendesk...)
- Banking experience
- Good communication skills
- N2H: German language skills
Jessica Bläsche
MBA Recruitment Consultant