Beschreibung
e-Synergy Solutions are currently hiring Customer Information Contact Centre System Testers for a project based in Zurich, Switzerland, for 3 months and extending thereafter.
Role - Customer Information Contact Centre System Testers
Location - Zurich, Switzerland
Duration - 3 months
Rate - up to 500CHF per day all inclusive.
Start Date - 3rd February 2014
Languages - English
Visa - MUST have full EU passport
Customer Information Contact Centre System Testers
Skills:
-Customer Information Contact Centre systems
-ACD: Tools used to route calls
-IVR
-Voice Recording
-CIC client: Interaction Client
-Outage: Tool used to report outage issues
-Need to interact with XIP module of Portal
-ICswap: Monitoring tool based on Microsoft Sliver Light
If you are interested in applying for the 3 month contract of Customer Information Contact Centre System Testers please forward your CV ASAP.
E-Synergy Solutions Limited is acting as an Employment Business in relation to this vacancy.