Beschreibung
Key Skills:
- Clarify
- CRM
Job Description:
- Trouble shoot incidents & error orders and cases as 2nd level IT support
- System configuration
- Fix incidents across several applications - Mostly Clarify CRM.
- Monitor and fix online sales platform errors.
- Monitor and fix Integration platform errors.
- Perform configuration changes requested by business units.
- Raise bugs & CRs
- Testing bug & CRs
- Generate ad-hoc reports