Beschreibung
The responsibilities of this position include:Technologies: OLTP Siebel 8.X; OLAP OBIEE 11g; Salesforce.com
Experience: +3 Years of experience as a Business Consultant / Systems Analyst / Business Process Modeler
Key Responsibilities:
• CRM Business Analyst (Sales Force Automation and Customer Care)
• Reporting and analytics
• Data quality
• Salesforce.com Business Analyst
• Liaising between business and offshore teams for Siebel and OBIEE Change Requests
• Perform data analysis and cleansing exercises, ensuring proper data quality.
• Development and execution of User Acceptance Test Cases, and when necessary, Validation Test Cases Technical profile requirements
• Strong data engineering skills, in particular CRM and relevant DWH data.
• Knowledge of BI principles is required, specific knowledge of OBIEE is a plus
• Involves user contact and other research to analyze details and requirements for existing systems
• Provide support for business critical applications
• Preparation of detailed requirements specifications for systems design
• Creation and modification of user procedures
• Ability to accurately capture and document business systems requirements from a diverse user group
• Human interface requirements design
• Acquainted with Software Development Life Cycle processes
• Is driven to work out a platform as a solution (one-size-fits-all), instead of disparate solutions, through a process of continuous standardization and abstraction Methodology/Certification requirements
• Advanced skills with personal productivity applications such as MS Word, MS Excel, flowcharting tools and Lifecycle Documentation
• Master and/or Bachelor Degree in Mathematics, Engineering, Computer Science OR equivalent through experience. Advanced course work in technical systems plus continued education in technical disciplines is preferred
• Additional certification is a plus
Non-Technical profile requirements:
- Accepts personal responsibility for client satisfaction; - Strong tracking, coordination and project planning skills; - Establishes and manages engagement objectives, expectations and quality plan; - Ability to identify and implement process and/or application improvements; - Strong analytical and problem-solving skills; - Must be able to work on multiple simultaneous tasks with limited supervision; - Quick learner, motivated self-starter; - Excellent customer service, interpersonal, communication and team collaboration skills; - Able to follow change management procedures and internal guidelines;
Methodology/Certification requirements:
- Master and/or Bachelor Degree in Mathematics, Engineering, Computer Science OR equivalent through experience. Advanced course work in technical systems plus continued education in technical disciplines is preferred; - Additional certification is a plus;
Language proficiencies:
- English spoken and written
Haben wir Ihr Interesse geweckt?
Bitte senden Sie Ihren Lebenslauf mit Foto ausschliesslich elektronisch an:
C&M Consulting and more AG,
Steinengraben 18
CH-4051 Basel
Tel.