Beschreibung
Our multinational end client is now looking for a technical writer to join its team.
We can offer a 6 months contract at 90% renewable on a long term basis.
Rate: 90 - 95 CHF/hour.
All hours will be paid. We take care of all the administration and payroll.
Start date: ASAP
THE ROLE:
*The Technical Writer role is focused on creating, assimilating, and conveying technical material in a concise and effective manner.
*Experience in ITILv3 best practice required.
YOU WILL:
*Create, assimilate, and convey technical material in a concise and effective manner.
*Create and develop manuals and SOP's to support IT operations.
*Assist in planning, creating and developing various operation/maintenance manuals, training materials, instruction guides and other technical documentations related to IT operations.
*Participate in process design meetings with relevant SMEs (Subject Matter Experts).
*Gather all relevant process and support information from relevant SMEs.
*Incorporate all information into required process definition documents, support policies, work instructions, user documents, training guides, and other relevant documents.
*Assimilate knowledge during discovery and collaborate with senior management to assess current processes and define/document improvements in line with ITIL v3 standard.
*Assist in identification of discrepancies/gaps in current processes and deliverables.
*Review and edit technical writing by other team members to maintain clarity, consistency, and quality.
*Deliver final versions of the materials and submit to document control for release.
*Maintain project and task plans and assignments.
*Adhere to all departmental policies, procedures, standards, and document templates where applicable.
YOUR PROFILE:
*Technical writer with experience in ITILv3 best practice.
*Fluent in English (oral and written). German would be a plus
*Excellent in technical English.
*Excellent technical documentation skills.
*5+ years previous experience in writing technical documentation for complex software systems and service management.
*Pharma experience together with a good understanding of processes/organization etc. is a true asset.
*Good understanding of GxP and 21CFR part 11 requirements, preferably in Pharma Industry.
*Experience with MS Office Tools, MS SharePoint and MS Project.
*Team work in a challenging IT environment.
*Ability to work in an international as well as multicultural environment.
*Good verbal communication skills.
*Ability to translate complex concepts into user-friendly, clear, concise information for the end user.
*Good illustration skills.
*Flexibility and experience in prioritizing tasks.
*Ability to deal with variable workload.
*Ability to achieve goals and resolve issues.
If this sounds like your next challenge send us your CV and we will contact you to discuss it in more details.