Application Support Specialist (ASP) - Laboratory Applications

Vor Ort
Harvey Nash IT Recruitment Switzerland
flag_no Schweiz

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On behalf of a major Pharma client we are urgently looking for an IT Scientific Application Supporter/Laboratory environment for a 9 months + role in Basel (Switzerland). Start , end (extension option).

Project focus: Support a new IT enterprise solution that manages all the difference phases of in vivo studies, including planning, design, electronic data capture, data analysis and reporting; it will be used in the Pharmacological laboratories of a large Pharmaceutical company.

Key Responsibilities:

  • Contribute to the roll out of the application including communication, documentation and installation support
  • Provide user support: answer usage questions, triage user support requests
  • Provide user training and deal with scientific end-users
  • Contribute to an application deployment that directly affect's a scientists day-to-day job.

Mandatory Skills and Background:

  • B.S. degree in Computer Science (preferred)
  • Life Sciences or equivalent work experience
  • Minimum 2 years practise in software support of scientific applications in Pharma/Laboratory environment
  • Experience with connecting lab instruments would be an advantage
  • Ability to communicate effectively with scientific clients
  • Strong written and oral communication skills in English and in German, French skills are a plus
  • High learning agility, innovation and problem solving skills

Project details:

  • Start: April 1th 2013
  • Duration: till December 31st 2013 (9 months, maybe extension later
  • Work place: Basel, 100% (40 hours per week), no remote or home-work option.

Interested and available very soon? Please send your English CV (MS Word file) and Pharma references to

Please describe your duties and tasks in each project in detail, considering the mandatory requirements above, Pharmaceutical industry/Laboratory Environment and (User) Supporter, Support Analyst, IT Technician etc. relevant for interview decisions. Thank you - I am looking forward to your application and interest!

Harvey Nash AG will support you with relocation tips and take care of all permit/payroll/admin related details. We will be your reliable and professional partner in the Swiss IT Recruiting business.