Beschreibung
Description"SAP Command Center" is seeking for a Senior SAP Operations Manager.
For details please refer to the Job Description attached.
SAP Basis Senior Consultants
The following services are to be provided for supporting the SCC operations:
• Maintain the operation of SAP infrastructure for various SAP Products SAP Reference Architecture
• Technical testing incl. assisting in cluster testing, disaster recovery, backup/restore
• SAP Basis Operation of multiple SAP systems
• Provide SAP Basis problem solving, technical support and expert advice
• Troubleshooting in the backup area
• Close collaboration with the customer during operation
• Solving incidents within the SAP infrastructure and SAP Basis
• Change Management for SAP Infrastructure and SAP Basis
• 2nd level support and handling of the Incident- and Change-Management
• Ensure compliance in all aspects of the delivered services (GxP, SoX, CSV)
• Close collaboration and support of the internal Service Manager
• Customer facing role
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? Education/Experience
• Business Fluent in English
• German desirable
• ITIL Certification is an advantage
• Several years of experience in SAP Basis installation and operation on IBM AIX environments
• Several years of experience with Oracle DB's
• Experience with PowerHA, IBM Flash Copy, TSM, ITSM6 Monitoring, Oracle RMAN, Libelle Business Shadow is a true asset
• Several years of experience with OS/DB Migrations with different SAP migration and 3rd party methods (Libelle Business Shadow, Database export/import, ...)
• SAP certified OS/DB Migration Consultant is a true asset
• Experience with SAP ARMM reference architecture, Project methodology and Migration factory model is an true asset
• Experience with MS Office Tools and MS SharePoint
• Experience in Service Management is a advantage
• Team work in a challenging IT environment
• Ability to work in an international as well as multicultural environment
• Good written and verbal communication skills
• Flexibility and experience in prioritizing tasks
• Ability to deal with variable workload
• Traveling ability (Approx 10%), Including USA
• English Speaking Assignment