Beschreibung
Technical Writer #88624
For our client we are currently looking for a Technical Writer in Basel, Switzerland.
Start date: ASAP
Duration: 6 months+ (with a possibility to get an extension).
Location: Basel
Description:
- Assists higher level technical writers with writing and editing technical documentation.
- Follows established practices and principles.
- Under supervision, may assist with modifications to existing technical documentation.
- Work is assigned and general instructions given for routine work; more detailed instruction is provided for new projects.
- Applies knowledge of company policies and standard practices to resolve problems.
- Analyzes issues and uses judgment to make decisions.
- Escalates non-standard problems or issues.
Competencies:
- Values the importance of customer satisfaction and understands how one's actions impact customer satisfaction.
- Communications demonstrate concern and interest in the customer's problems and needs.
- Written communications are coherent and accurate.
- Communicates frequently with the customer about the status of activities.
- Promotes team cooperation and supports team decisions even if different from own views.
- Applies new technical approaches to best resolve customer problems.
- Keeps current with new approaches in the field.
- Considers cost of various business actions or alternatives in determining customer solutions. Understands the customers of the IT organization and demonstrates a clear commitment to their satisfaction.
- Breaks down a problem into smaller parts.
Required:
- At least 4 years experiences with Sharepoint
- good analytical skills
- Ability to work in a team environment
- Good written communication skills in relation to technical documentation.
- Understands how to work flexibly within organizational policies/procedures.
- Understands the Impact of Customer Satisfaction:
- Languages: English