Beschreibung
Within Bechtle Switzerland, Bechtle IT Services is the specialist for IT Skills Management. We are supporting the IT-organization and IT-projects of our customers with qualified personnel, at the right time and with the appropriate amount of skilled resources.For one of our customers, a well known international pharmaceutical company, we are urgently looking for an experienced
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Service Desk Analyst - Support Analyst - Senior
(asap to end of Dec. 2011)
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Description
Provide first, second and third level support for one or more business processes and/or technology systems in a large-scale business enterprise environment. Demonstrates
commitment and ingenuity in expert application of available facilities to non-standard situations,
diagnosing underlying causes of difficulties, and devising solutions to ensure that the effect on
operations is minimized. Regularly monitors the incident, status and speed of resolution of
inquiry’ s and problems; is pro-active in devising improvements and recommending changes to
systems, products or services.
For further information or to apply, please send your documentation to:
- preferably indicating your tariff per hour (all-inclusive) at the same time. Thank you!
We are looking forward to meeting you.