Beschreibung
We are searching for a Trainer / Tester / End User Support for a specific Application Lifecycle Management Tool (HP Alm) in order to organize and conduct trainings, provide user consultancy in process related questions / change requests analysis/resolution and to write and perform User Acceptance Tests.General Information
Start date: 14.12.2020
Latest start date: 04.01.2021
Workload: 50%
Work location: Kaiseraugst
Remote: on request
Tasks & Responsibilities
• Writing/Updating HP ALM Dia IT trainings (Slides, Data on HP ALM training environment, Videos)
• Organizing and providing (virtual) classroom training in Mannheim and Rotkreuz (in English)
• Consult users in process related questions, issue and change request analysis and resolutions in collaboration with HP ALM Solution Management.
• Writing user requirements for our HPALM instance and performing User Acceptance Tests
Must Haves
• 5y+ of experience in training and supporting people in a similar IT related environment (organize and provide virtual classroom trainings, writing Training Slides, creating Training Videos)
• Proven knowledge of HP ALM tool (not only as an end user, must be able to provide consulting in process related questions, change request analysis and to raise issues with HP ALM Solution Management
• Experience in writing user requirements and performing User Acceptance Tests
• Proven working experience in Requirement- and Test Engineering in a regulated environment
• Excellent written and verbal communication skills in English; able to quickly produce clearly written, well-organized documentation; excellent presentation and meeting facilitation skills
• Passion to train and support people
Nice to haves
• German language