Beschreibung
IT Service Owner for Channels Content Solutions (m/f/x)Are you an experienced IT Service Owner (m/f/d) looking for a new project? Our client, a company in the financial industry located in Zürich offers an interesting and exciting opportunity as IT Service Owner.
As a main task, you will be responsible for the day-to-day operations and will support project streams which are part of a strategic and multi-year digitization program. We offer a highly interesting environment in a motivated team with a "change" spirit.
Your role as IT Service Owner (m/f/x)
- Service planning (lifecycle, service enhancements and continuous improvements) Stakeholder management and service coordination with affected partners from Business Product Management, Business Operations and various IT units
- Incident- and defect management (analysis, proactive tracking and escalation management)
- Analysis of Change Requests, release planning
- Subject matter expert of end-to-end processes, logical and physical architecture
- Service management (SLA/OLA control)
- Service monitoring, availability control, handling of incidents and problem tickets (evaluation, coordination, reporting)
- Maintenance support in terms of lifecycle changes, application documentation, regular controls, statistics, etc.
- Support of test preparation and execution, release support
- Analysis for incidents and defects, tracking and coordination with internal and external providers
Required Skills
- University degree in computer science or similar
- Proven experience within financial industry - solid knowledge of underlying banking processes and data regulatory requirements
- Proven experience with enterprise content management solutions for multiple e-channels and its challenges especially regarding content distribution
- Proven expert knowledge within the technical integration of content distribution (and underlying campaign management) for various target client groups
- Profound skills within software development
- Experience using XML, JSON and/or HTML(5)
- Experience in web services (REST API)
- Know how in banking operations and incident management as an additional asset
- Good skills within application and vendor management
- Strong coordination and presentation capabilities
Nice 2 Haves
- Knowledge in containerized solutions (Kubernetes, Docker)
- Experience in server system engineering and configuration
Further information
- Location: Zürich
- Start date: As soon as possible
- Duration: 6+ month (permanent position possible)
Interested?
If you would like to apply for this project as Project Manager (m/f/d), please contact me via phone for more information. Or you can apply directly by clicking the Apply button or send me an e-mail (k.zipper(a)computerfutures.ch)
We are looking forward to your application.
Sthree Switzerland is acting as an Employment Business in relation to this vacancy.