Beschreibung
Mainframe Network System Programmer-vtam
One of my clients is urgently looking for a Mainframe Network System Programmer-vtam for a 6-12 month contract. This is contract is remote work during the pandemic but after there will be travel to Copenhagen or Helsinki
The Mainframe Network System Programmer-vtam will have the following:
- Fulfill customer service orders (CSOs) for Mainframe z/OS customers in a timely manner as they pertain to network software products and configuration of applicable network hardware.
- Provide primary support for reported problems related to both IBM and OEM/ISV network software products.
- Provide support for troubleshooting and resolution of problems related to Mainframe connectivity.
- Provide support on 24 x 7 x 365 basis and in multiple time zones.
- Follow procedures for installing OEM software products efficiently and according to best practices (for productivity/scalability purposes)
- Provide key support for customer migration services (new customer transitions) as they pertain to network software products.
- In joint cooperation with the Manager of Disaster Recovery Services, successfully execute tasks associated with any given customer's disaster recovery plans.
- Adhere to a schedule that efficiently manages resources and allows timely implementations.
- Follow change control procedures for all of the following, adhering to ITIL practices: o Implementing vendor product specific corrections ("fixes") and o Upgrading, maintaining, enhancing or providing new options to applicable z/OS products within any given customer partition.
Apply now for immediate interviews!