Beschreibung
Application Subject Matter Expert - Banking / Finance / CMS technologies (m/f/d)
Reference: -en
Start: asap
Duration: 12 MM++
Main tasks:
- Global service coordination with local service owners wherever applicable
- Service planning (lifecycle, service enhancements and continuous improvements)
- Stakeholder management and service coordination with affected partners from Business Product Management, Business Operations and IT
- Analysis of Change Requests, release planning
- Subject matter expert of end-to-end processes, logical and physical architecture
- Service management (SLA/OLA control)
- Service monitoring, availability control, handling of incidents and problem tickets (evaluation, coordination, reporting)
- Maintenance support in terms of lifecycle changes, application documentation, regular controls, statistics, etc.
- Support of test preparation and execution, release support
- Analysis for incidents and defects in terms of sustainable bugfixing, plus tracking and coordination with internal and external providers
Main qualifications
- Proven experience within financial industry – solid knowledge of underlying banking processes and data regulatory requirements
- Proven experience with enterprise content management solutions for multiple e-channels and its challenges
- Proven expert knowledge within the technical integration of CMS technologies (e.g. Censhare)
- Experience using XML and HTML(5)
- Experience in web services (REST API)
- Good skills within application and vendor management
- Strong coordination and presentation capabilities
- University degree in computer science or similar
- Fluency in English
Main advantages:
- Renowned Swiss financial institution
- International environment
About us:
IT specialists hold all the cards: for its customers in industry and the public sector, Hays is looking for motivated employees who like looking at the bigger picture and growing with new challenges. We make sure that you benefit from our many years of experience in IT recruitment and will find you the right role to suit your skills and interests – all completely free of charge to you. Register with us and reap the benefits of job offers that are both interesting and relevant to your skills and experience.
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