Beschreibung
Tasks & Responsibilities:* Provide consultation in the form of systems expertise to Business Process Management (BPO/BPM).
* Partner with BPO/BPM to ensure business processes are adequately, accurately and compliant in the system.
* Plan and oversee system changes (includes upgrades, bug fixes, new feature introduction, enhancements, etc.) in close collaboration with Super Users.
* Lead or support system projects or improvements, ensuring they are tested and meet customer expectations.
* Work closely with a team of system and process experts to deliver solution designs.
* Collaborate with IT to resolve recurring or frequent system issues·
* Contribute to the development and maintenance of system-specific training material using the latest techniques such as e-learning platforms.
* Maintain a website (e.g. Google Site, Touchpoint, Sys Wiki, Intranet) where the community structure, contact names and training material is updated and shared with the organization.
* Highest level of system expertise outside of IT.
Must Haves:
* BS/MS Degree (Information Technology, Engineering)
* 5 or more years related of professional experience in supply chain business process and systems management, ideally gained within the pharmaceutical industry across different disciplines
* Knowledge of ERP systems with expertise in Logistics modules (SD and SNC)
* SAP Certifications in Sales and Distribution
* Motivated self-starter able to work with ambiguity and uncertainty, effective with minimal instruction/supervision
* Experience with matrix-led functions
* Strong Information Technology background
* Supply chain business process orientation
* Good project management skills
* Fluent (reading, writing and speaking) in English
Nice to Haves:
* Technical and Business Expertise:
++ Excellent expertise in SAP R/3 Sales and Distribution (SD) module.
++ Excellent expertise in SAP SNC.
+ Understanding of Clients' supply chain process is a plus.
+ Good understanding of Clients' ERP & Supply Chain system landscape is a plus.