Beschreibung
Technical Writer - Documentation - XML - API - SDLC - ITIL - Pharmaceuticals - English - SwitzerlandNextLink is having an existing position as a Technical Writer for global projects in Switzerland for our core client within Pharmaceutical industry.
General information:
* Start date: 01.04.2019 * Latest start date: 15.04.2019 * End date: 31.07.2019 * Extension: An extension is possible, needs to be approved. * Work load: 100% * Work location: Kaiseraugst, * Remote: Possible 1 day per week. * Travel: Not required
Your main accountabilities will be:
As a Software Technical Writer you will: - Develop comprehensive documentation that meets organizational standards - Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content - Write user-friendly content that meets the needs of the product teams, turning insights language that sets our users up for success - Develop and maintain our developer portal of appropriate reference materials - Author, review, and finalize policies and Procedures in area of incident management, request management - Research, outline, write, and edit new and existing content, working closely with various teams to understand project requirements - Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation - Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage - Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation
Requirements:
- Bachelor's degree or equivalent in computer science, software engineering or other related fields - Experience working in a multicultural environment and proven cultural awareness - Experience in the diagnostics and pharmaceutical industry or other highly regulated industries like finance or insurance is seen as advantageous - 2 to 5 years of industry experience as an effective technical writer - Proven ability to quickly learn and understand complex topics - Previous experience writing documentation and procedural materials for multiple audiences - Superior written and verbal communication skills, with a keen eye for detail - Experience working with engineering to improve user experience: design, UI, and help refine content and create visuals and diagrams for technical support content - Proven ability to handle multiple projects simultaneously, with an eye for prioritization - Firm understanding of the systems development life cycle (SDLC) - Previous software development experience - Experience using XML tools to create documentation - Experience with Markdown markup language - Understanding and creation of UML diagrams - Experience in documenting APIs - Experience in building / working on a developer's portal
Nice to Haves:
+++Experience with ITIL framework or Service Management background is a plus
If you are interested and available please call Diana on: or send me your most up to date CV on: