Beschreibung
Role & Background:For our client in the pharmaceutical sector we are looking for a Senior System Administrator IT Manufacturing to support the Laboratory IT infrastructure team on site in Basel. She/he will perform support for the client, label printers, scanners, tablets, virtual machines and many more. Part of the job is as well the integration of the hardware with our laboratory applications as well as our global IT systems (e.g. Active Directory). We are working following ITIL and CSV guidelines, define, run and document changes within the system. The candidate will be in close collaboration with Lab Automation, Quality Assurance and global IT and will also support running projects.
Your main tasks & responsibilities:
- 2nd level support for laboratory systems
- Coordinate with IT partners to ensure services are met
- Ensure that operational work, project related activities and on-call services are performed optimally
- Provide application management and support and ensure operational stability and effectiveness of several Applications
- Contribute to the core business and informatics processes and solutions by applying specific knowledge of systems and tools, as well as problem solving skills, to support these processes and solutions
- Collaborate with end users to identify needs and opportunities for improved data management and delivery -
- Resolve or escalate problems for resolution when appropriate
- Maintain and develop process and technical knowledge and train others within the domain
You have the following skills and experiences:
- 8y+ of experience in the pharmaceutical industry, as well as in a regulated environment with Computer System (laboratory experience as 2nd level support)
- 8y+ of experience with business processes in the manufacturing and laboratory environment
- Proven Validation experience with working in a project environment and in Informatics Service Support and Service Delivery (experience with ITIL) / Expertise with computer systems validation (CSV)
- Previous experience in system installation and maintenance of operation systems, hardware and peripheral devices e.g. bar code scanner, printer etc.
- Strong technical skills in different operating systems (Windows 7 / Windows 10)
- Excellent communication skills, fluent in written and spoken German and English
- Service oriented attitude, being able to communicate with our customers, also in emergencies
Nice to haves:
- GmP certification
- Experience with ServiceNow (Ticketing System)
Reference No.: 919403KW
Role: Senior System Administrator IT Manufacturing
Industry: Pharma
Location: Basel
Workload: 100%
Start: 22.06.2020
Duration: 6+ mos
Should you find yourself suitable for this position then please send us your complete CV using the link in this advert. If the position is not a perfect match and you wish to receive other opportunities directly, you can send us your CV anyway via this advert or to jobs[at]itcag[dot]com. Contact us for further information regarding our company, our positions or our attractive payroll-only-program: .
About us:
ITech Consult is a certified ISO 9001:2015 Swiss company with offices also located in Germany and Ireland. ITech Consult is specialised in delivering IT candidates for contract work. We were founded in 1997 by IT professionals; hence we well understand what it means to be professionally supported in your search for a new project and being employed.