Beschreibung
For our client in Zurich we are currently looking for a Application Support Analyst:
Responsibilities:
- Providing 1st and 2nd Level Support for software related issues to users and customers
- Initiation of appropriate actions for reported issues on released software products
- Identification and maintenance of a list of most critical issues in the field based on severity/frequentness
- Contribution and anticipation of potential issues with new or future operating system versions
- Escalate complex issues to the 3rd Level Support team
Your profile:
- Unix/Linux knowledge
- Scripting skills (eg Shell Scripting)
- SQL knowledge would be beneficial
- Experience in the financial industry
If you are qualified and interested in this opportunity, we look forward to receiving your application.