Beschreibung
Senior System Engineer (m/w) - Basel (12 Monate)
Key responsibilities:
- Ensure best practice implementation and maintenance of core server and infrastructure application technologies
- Support and maintain business-critical infrastructure applications and their dependencies, and develop robust, comprehensive processes to ensure the ongoing availability of these applications
- Manage IT projects, including testing and implementation of new releases in cooperation with business areas and service providers
- Contribute to vendor management including deliverables, contract and SLA management service definitions, and contract and commercial negotiations.
- Act as back-up support for other team members as required, covering infrastructure technologies, database technologies, application deployment, mail systems and Active Directory
- Business-oriented customer relationship management with a focus on high quality of service and clear communication.
- Willingness to work outside normal working hours during service windows and to provide on-call cover for evenings and weekends.
Qualifications, skills and experience:
- University degree in computer science or equivalent work experience.
- In-depth knowledge of Windows server technology, Server Deployment, Citrix, File Services, Clustering, IIS, Active Directory and Scripting languages.
- Understanding of networking technologies and associated infrastructure.
- Skills in the areas of system design, implementation and monitoring, Exchange Server, SQL SCCM, SCOM, SharePoint and VMware Virtualization Technologies.
- Proven track record in third-level support and design input in an enterprise environment.
- Strong knowledge of dependencies and how they interact, eg with regard to the technologies involved in core server, networking, database and application technologies
- Broad understanding of ITIL fundamentals and their application in a business environment, in particular in relation to change management
- IT project management experience.
- Ability to provide third-level support and design input in an enterprise environment.
- Experience with vendor management and/or customer management.
- Creative, customer-oriented problem-solving approach.
- Strong intercultural communication and presentation skills, and the ability to negotiate effectively.
- Excellent command of English.
Schlüsselwörter: IT, IT-Infrastruktur, Infrastructure, Management, Cloud Computing, Cloud Services, Solution-as-a-Service, Datenbank, database, virtualization, Client Server, Projektmanagement, project, virtualization, Desktop, security, Consultant, Application, Hamburg
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