Beschreibung
Network Engineer - JNCIE/JNCIP
Typical Activities:
- Troubleshooting the network's design and architecture issues
- Analyzing network and device configurations
- Assisting in identifying and building solutions
- Testing product features and functionality
- Providing deployment guidance to ensure that implementations are consistent with design specifications
- Providing informal workshops to transfer knowledge to engineering staff
- Applying industry best practices to the design, planning, and implementation of the network
- Applying extensive industry experience to optimize network performance and proactively analyze potential enhancements
- Evaluating technical specifications for interoperability
Key Responsibilities:
This is a Full time position and may require long work hours. Technical support to the Customer may require the Engineer to:
- Troubleshoot equipment and network problems and to open and track JTAC cases through to problem resolution on pre and post production issues.
- Raise equipment Return Material Authorizations (RMA's) and to track these through to problem resolution
- Produce a written summary report of the status of Design projects, equipment and network problems on a regular basis to the Customer
- Hold design and information gathering workshops with the Customer to understand the Customer's existing network design and technical requirements of new network designs.
- Understand the Customer's organizational structure and become familiar with the Customer's network implementation and support processes and procedures to help in designing a network that is available and sustainable.
- Carry out testing of new Designs, features, and functionality as required by the Customer in a laboratory environment and to help develop plans to implement and verify that they are operating correctly in the live network
- Test patches and fixes to operating software and to ensure that they are implemented and functioning correctly in the pre-production test network and then live network as implementation plans dictate.
- Hold technology workshops with the Customer to discuss equipment and network problems, and to provide case status updates, including the reasons for any problems encountered and the workarounds and/or solutions that are being tried
- Train the Customer's design, implementation and support personnel to configure and operate the Networks products
- Support the design and planning of Juniper MX and SRX network routing products and associated solutions within the Customer infrastructure
- Support ongoing efforts in defining best practice policies for the product applications used by Customer
- To peer with other employees performing similar Engineering roles where lessons learned may help minimize risk associated with major network upgrades or changes in the network.
Skills and Experience:
Candidates for this role MUST have a minimum of 7 years experience providing implementation and technical support of networking products in LAN, WAN, or Internet services environments. Candidates for this role must also have a minimum of 3 years experience designing IP Networks.
Preferred candidates for this position should have a Bachelors Degree in Engineering with JNCIE-SP (alternatively -ENT) certification or equivalent experience.
Candidates MUST be able to demonstrate the following competencies:
- Detailed technical experience in the installation and operation of IP Routers. This includes hands-on operation of management tools and network analyzers.
- A detailed understanding of the protocols surrounding IP service provider networks. These skills include but are not limited to:
- TCP/IP and MPLS fundamentals
- IP/Routing experience (OSPF, ISIS, BGP, MPLS-TE, RSVP, LDP, IPv6, Routing Policy)
- Routing protocol operation, migration, and scaling mechanisms
- Routing policies at BGP peering points
- VPNs and the associated tunneling technologies (MPLS, L3VPN, VPLS, MVPN.)
- Ethernet switching and 802.1Q, QOS
- Strong Interpersonal skills.
- The ability to work independently and to function in a team environment.
- Strong customer interface and presentation skills
- Demonstrated ability to manage multiple projects and work calmly under pressure.
- German and English speaker
Focal Technologies
The ideal candidate for this role will be able to demonstrate the following competencies:
- Juniper Hardware: MX series, SRX series
- At least 5+ years of ISP experience
- JUNOS CLI experience
- Must understand BGP and route reflector topologies
- Must be able to communicate with internal Engineering and QA Sys Test Teams
- Must be able to communicate effectively with the customer
- Unix/Linux skills a plus
- Some Scripting skills a plus
- Test equipment such as Spirent, Agilent N2X, and Ixia a plus
- Network management tools such as SNMP, Syslog, etc.
- Experience with Multicast strongly preferred
- 3+ years experience in managing large technical account activity revolving around network products from multiple vendors.