Application Support Specialist

Vor Ort
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Stamford Consultants AG
flag_no Schweiz

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Would you be interested in a contract '1st & 2nd Level Application/Production Support' position at one of the major banks here in Zurich, Switzerland?

The rate is very competitive and the project will run for a minimum of 6 months, and could even lead to internalisation down the road.

This is a great opportunity to advance your career, while skiing in the winter and lying by the lake during summer.

Key deliverables within this role include:

  • Managing communication with internal clients within the Business and other IT teams (eg Application Development, Technology Infrastructure Services)
  • Own and manage incidents through to resolution including investigating complex problems involving multiple systems and involving other IT teams as required
  • Act as a leader during major incidents - helping to engage other teams as required and driving resolution of incidents having major impact to our business
  • Act as a key stakeholder within development projects to ensure quality within software delivery and onboarding of knowledge from Application Development teams
  • Performing out-of-hours work as required within a compensated and pre-allocated shift to provide support for application deployments and support of critical batch jobs/overseas businesses

The ideal candidate will frequently be required to work within a team of around 5-10 application support analysts, and will use their initiative in making sound decisions and judgments based on their Business and IT experience & knowledge.

  • Experience with Unix (eg handling files, searching logs, checking processes)
  • Experience with SQL querying (Oracle/Microsoft SQL)
  • Strong team player
  • Good listening & spoken communication skills in English
  • Good problem-solving skills;
  • Ideally 2-4 years experience required

If you are interested, please reply ASAP to (see below) with your CV and telephone number.