Beschreibung
Would you be interested in a contract '1st & 2nd Level Application/Production Support' position at one of the major banks here in Zurich, Switzerland?
The rate is very competitive and the project will run for a minimum of 6 months, and could even lead to internalisation down the road.
This is a great opportunity to advance your career, while skiing in the winter and lying by the lake during summer.
Key deliverables within this role include:
- Managing communication with internal clients within the Business and other IT teams (eg Application Development, Technology Infrastructure Services)
- Own and manage incidents through to resolution including investigating complex problems involving multiple systems and involving other IT teams as required
- Act as a leader during major incidents - helping to engage other teams as required and driving resolution of incidents having major impact to our business
- Act as a key stakeholder within development projects to ensure quality within software delivery and onboarding of knowledge from Application Development teams
- Performing out-of-hours work as required within a compensated and pre-allocated shift to provide support for application deployments and support of critical batch jobs/overseas businesses
The ideal candidate will frequently be required to work within a team of around 5-10 application support analysts, and will use their initiative in making sound decisions and judgments based on their Business and IT experience & knowledge.
- Experience with Unix (eg handling files, searching logs, checking processes)
- Experience with SQL querying (Oracle/Microsoft SQL)
- Strong team player
- Good listening & spoken communication skills in English
- Good problem-solving skills;
- Ideally 2-4 years experience required
If you are interested, please reply ASAP to (see below) with your CV and telephone number.