Beschreibung
Reference #: 915472NC
Industry: Pharmaceutical
Location: Basel und Region
Start: ASAP
Duration: Till
Workload: 100%
Introduction: Since its founding in 1997 ITech Consult AG has expanded its network of freelance IT continuously. Today we have access to over 30,000 reported IT specialists (developers, system specialists, project managers, supporters, etc.). So we are able to present computer science professionals with the required profiles in a short term.
Role: Our Client is looking for a contractor that can operate and monitor IT & A/V equipment in the area of Digital Signage for Client Meeting Services
Main Tasks:
-Operating and monitoring of devices, consoles and subsystems in the area of Digital Signage
-Analyzing system messages and triggering fault correction procedures and workarounds
-Planning based on requirements
-Clarifying, documenting and eliminating exceptional conditions and incorrect system states in Client ticketing system HPSM (incident management)
-Initiating and controlling the maintenance tasks
-Keeping the processing and error logs and generating statistics and checklists
Required Skills:
-Should have at least 2 years' experience in Digital Signage
-Skilled in server administration
-Basic SQL language skills
-Self-motivated and able to work autonomously.
-Ability to collaborate in a multicultural environment, working flexible (early/late) based on requirements
-Proficient in English and German, other languages like Spanish or Chinese are beneficial
-Experience with global enterprise environment preferred
-Strong customer and service orientation and being a great team-player
-General understanding of ITIL framework, Call center reporting knowledge beneficial
Nice to Have:
-Experience with RMG Networks