Beschreibung
Senior Business Analyst und Project Manager CRM R-02151 (m/f) with Languages English and GermanWesthouse is a leading recruitment company that operates globally in the field of personnel selection, placement and project management.
For our client we are currently looking for a
Senior Business Analyst und Project Manager CRM R-02151 (m/f)
General information
Reference: 82242
Location: Zurich
Start: 25.10.2015
Volume: Full time
Duration: 30.11.2016
Languages: English and German
Your Skills
- Experience in working in an international team with native/fluent and non-native/fluent English speakers
- Technical know-how in operating systems, databases and applications
- Avaloq certification (> 5 years of Avaloq experience)
- PL/SQL skills
- Project management
- Oracle database know-how (preferred)
- German written and spoken (preferred)
- University degree or equivalent in computer science or engineering
- Experience in business analysis, consulting
- Proven experience of operating in a technical/IT environment with at least 5 years in application design and engineering and 3 years in project/program management
- At least 3-5 years of Banking experience in CRM area (Business Know How)
Your Tasks
- Project management of a CRM project to introduce new CRM functionality
- Business analysis, specification and implementation (parameterisation) in the area of CRM, especially Contact management, Sales Opportunities, Campaign Management, RM Workplace, Frontline reporting
- Thorough understanding of the Wealth Business Processes, Products and Services
- Support business functions with technical tests in test- and integration environments
- Stakeholder management including business & technical end user consulting
- Service management: Post Go Live 3rd level support
- Change management: Support specific projects within set terms of reference and defined processes providing conclusions and recommendations as required
Interested?
We look forward to receiving your application documents in electronic form.