Beschreibung
Our client, a market leader in its field, is presently looking for a Business Process Consultant who will be responsible for the implementation of standardised business processes on the commercial side.
You will ensure the continuity of the applied changes aimed to implement standardized business processes and applications on a global scale. You will be a subject matter expert in the field of all processes in supply chain, sales and marketing and collaborate within a cross-functional environment. You will consult in order to improve the functionalities and review requests which deviate from the standard templates.
- Act as subject matter expert for all E2E processes
- Validation of process design
- Business-IT Alignment on all commercial business units
- Translate business processes and standards into ERP
- Consult on redesign of ERP templates based on analyses of improvement opportunities
- Prioritize proposed solutions
- Propose new functionalities and/or processes of all applications
- Manage program deviations and change requests
- Change management of end-users according to global strategy
- Develop/update procedures and end-user manuals
- Measure impact of changes in ERP and its functionalities
- Implementation of dashboards and set KPIs
- Release management of implemented changes
- Manage and train end-users in change process