Beschreibung
Training Lead/Coordinator
Location Basel
Contract type temporary contract
For our client, a pharmaceutical company in Basel, we are looking for an experienced and ambitious
Training Lead/Coordinator
Background:
ServiceNow will replace the current IT Service Management tool as the standard IT Service Management tool for all IT solutions/services within the company Group Informatics that use the standard Global IT processes. The training for this project aims to support the replacement of the current IT Service Management tool with a cloud-based ServiceNow and simplification of associated processes. To make this happen the project is looking for a professional Training Lead/Project Manager to support the Organizational Change Management (OCM). The contractor will report to the Project OCM Lead and will manage the Instructional Designer and vendors.
Main Tasks:
- Ensures the training strategy is executed as defined
- Manages and coordinate all training development activities
- Manages time, budget and resources during training development
- Ensures communication between all parties during training development
- Works together with Instructional Designer and vendors to coordinates training material review cycles
- Ensures quality of training material including adhering to the company technical compatibility requirements
- Setup and tests in CHRIS LSO
- Initiates training delivery and evaluation
- Ensures the organization (invitation) of the Train-the-Trainer/Data Admin session (if applicable)
- Ensures appropriate end-user feedback forms are implemented in training deliverables
- Ensures quality of training material including adhering to the company technical compatibility requirements
- Ensures communication between all parties during training development
- Ensures the Role Mapping spreadsheet is maintained
- Escalate issues to OCM Lead
- Prepare and present weekly training report to OCM Team as needed
- Excellent process tracking and time management skills are required to be able to handle a big amount of data manually
- Extremely well organized and structured, in order to handle big quantity of data
- Open minded, willing to learn, cooperative working style, needs to be able to communicate appropriately with different levels
Must Haves:
- +5 years of experience in general project management in the IT area
- +2 years of experience in project management in context of trainings (previous experience managing major training development initiatives)
- + 2 years of working experience in the pharmaceutical industry
- Fluent in English
Start date: ASAP
End date: 28.02.2018
Work location: Basel area
Are you interested to work in this challenging position? Alexander Braunagel, Recruitment Executive, is looking forward to receiving your complete profile. Please send an e-mail to (see below)