Beschreibung
For our banking client we are currently looking for a
Service Management Business Architect - Financial planning
Start date: ASAP End date: Location: Zurich
Your tasks:
- Design processes and methodologies for bank's Service Management framework
- Provide documentation of processes and business requirements and liaise with IT, CTO on the tooling strategy
- Collaborate with key stakeholders to design and implement target state of the service demand management process
- Define and document Service Planning Guidelines
- Service Portfolio Demand Management and Service Financial Management processes
- Support project management tasks
- Coordinate the work of more Junior Analysts
- Support design, methodologies for annual F2B demand based planning.
- Operationally support planning process in close cooperation with service transformation project, service portfolio demand & financial management capabilities, bank's function planning teams.
- Key focus will be the service portfolio demand process and linking this to the financial planning process
The ideal candidate shall bring:
- experience as business process engineer, in business architecture and financial planning
- experience applying business analysis techniques
- a degree in business administration, banking and finance, or economics, or science and additional education in process management framework (eg ITIL)
- business analysis or project management experience in the financial industry (preferable in the area of Service Management)
- strong analytical, problem-solving and synthesizing skills
- the ability to interpret a set of technical requirements and develop robust solutions
- proven business architecture experience and demonstrated successful delivery of complex business process framework and business modelling in a global environment in a financial services or technology environment
Michael Bailey International is acting as an Employment Business in relation to this vacancy.