Beschreibung
IT Project Manager - Global Integration / CR Coordinator (f/m/d)- JIRA /Agile methologies / CRM Solutions / Risk Management / EnglishProject:
For our customer a big pharmaceutical company in Basel we are looking for a highly qualified IT Project Manager - Global Integration / CR Coordinator.
Background:
A Global Customer Engagement Program is an ongoing business and IT transformation program and foreseen to the end of 2023. Its main ambition is to add value to all customer interactions through a common, customer-centric technology ecosystem. The goal of the Global Integrations team is to enable the seamless exchange of data and information within the ecosystem and other systems in order to build scalable integrations which support key business capabilities and processes.
The IT Project Manager will be responsible for managing implementation of integration projects within the Global Customer Engagement program. He/she will focus on delivering global integrated solutions for, and will manage incoming Change Requests (CRs) for the integration team. The PM is accountable for the successful implementation of technology solutions through effective planning and execution throughout all phases of our project management methodology.
Tasks & Responsibilities :
- Define, plan, and direct the execution of assigned integration projects for our Pharma IT customers (Commercial, Medical, Affiliate stakeholders) while balancing the competing demands of scope, time, cost, quality, resources, and risk to produce a high quality product
- Creating and tracking project plans
- Effectively leading and facilitating project meetings
- Ensure project objectives/requirements are clear and agreed to by all stakeholders
- Manage relationships with various IT, business stakeholders and vendors to achieve project objectives
- Facilitate project management activities across the entire project management methodology: Ensure successful and timely completion of deliverables, track progress against baseline schedule, manage project priorities and ensure adherence to the agreed scope.
- Monitor, document and gain approval for changes to schedule, cost or project scope.
- Proactively conduct risk and issue management planning, identification, analysis and monitoring on projects; Formulate risk and issue mitigation strategies, recommend and implement solutions.
- Manage the projects across global locations and time zones and be able to travel internationally as needed.
- Track project actions and ensure completion.
- Identify roadblocks and contribute to its solution.
- Coordinate analysis and assessment of CRs and its impact on the business/technology landscape.
- Identify and align with relevant stakeholders and product teams within the EpiCX program.
- Manage resources, delivery and accountability for multiple CRs based on business prioritization
- JIRA - Create/Maintain CRs and coordinates across teams to achieve progress.
- Maintain dashboard and metrics related to CRs