Beschreibung
VAS Engineer (Second line support
Contract role, Location is Zurich Switzerland
- Second line support with necessary expertise to solve issues escalated from first line diagnostics
- Provide guidance and implementation for software delivery and upgrades
- Provide technical reports to identify cause of problems, and give preventive guidance to avoid same problem happen again
- Escalate the trouble ticket to Third Line when they cannot solve it, and monitor it until solved
- Fulfill the Service configuration and activation according to plan for Service Provisioning
Requirements
Skills
- In depth knowledge of Unix operating systems (Red Hat, SuSe, Solaris, etc.)
- Good knowledge in databases (MySQL, Oracle, Informix, LDAP)
- Good programming and Scripting knowledge (C, C++, Java, HTML, PHP, Perl, Shell, etc.)
Experience
- Well versed with 2G/3G/4G CS/PS network architecture & protocols
- Minimum 4 years of experience in network operation/system support
- Experience in VAS products is a must (like SMSC, MMSC, WAP-GW, Voice Mail, USSD, OTA, SDP, MTA, etc.)
- Experience with project methodology
- Familiar with O&M and technical support work flow
Please send your CV in case you are interested in role: