Beschreibung
For a global business transformation program in Lausanne, we are looking for a;
SAP CRM Master Data Expert/Solution Architect
The main purpose of this role is to design and build the integrated CRM solution based on a combination of SAP CRM and other best of breed solutions.
Main responsibilities:
Translate business requirements into solution specific detailed designs Identify gaps and propose alternative solutions Bring solutions expertise in specific applications or modules Define, document and execute configuration specifications Define and document functional specifications for RICEFW Liaise with development teams to estimate and plan delivery of developments Define, document and execute detailed test scripts Execution of test scripts in area of expertise and responsible for resolution of test failures in collaboration with technical teams Required skills are:
10 years + experience as a CRM Master Data Expert/solution architect Expertise in SAP CRM ideally in Retail/B2C omnichannel scenarios Deep module expertise in CRM Sales, Service, Marketing, Interaction Centre Integration expertise with ERP Retail Integration expertise with eCommerce and POS solutions Technical expertise - ABAP OO, WebUI Strong communication and consulting skills Fluent in English, French is a plus Are you interested in this position? We are looking forward to receive your application
