Beschreibung
For an exciting new contract position based in Zurich, RM IT Professional resources are currently seeking an Operations Specialist.
This contract position would be to start as soon as possible, and it's a 3 months Contract.
The ideal candidate will perform the following tasks:
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Responsible for establishing database of startup community program
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Automate review of applications, communications, and progress tracking through internal tools or CRM programs
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Provide superior technical support and build successful relationships with both internal and external stakeholders, for internal workflow applications and program practices
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Troubleshoot, escalate and respond to product support requests
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Communicate effectively with engineering and other technical groups to enhance products and resolve customer issues
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Ensure prompt resolution of technical challenges
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Help drive a thriving community engagement.
WORK EXPERIENCE/BACKGROUND:
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Experience in CRM, database management and workflow support
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Strong troubleshooting and problem-solving skills
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Very strong written and verbal communication skills in English
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Strong analytical skills
If you think that you are the ideal candidate for this position please send a copy of your CV as a Word Document and a daytime contact telephone number.
Please note that only candidates who are a close match will be contacted regarding this role; non EU Citizens cannot be considered.