Beschreibung
For our Pharma Client in Basel, we are looking for a
2nd Level Laboratory - Manufacturing System Supporter
Location: Basel-Stadt
Contract type: temporary contract
Start/Ende: 16.02.2021 - One year contract
Pensum: 100%
Background:
This position is focused on manufacturing applications, infrastructure, clients and devices for Drug Product and Drug Substance Manufacturing and Pharma Technical Development.
This assignment is related to the Windows 10 Upgrade of the clients connected to Lab equipment
Tasks & Responsibilities:
Ensure that operational work, project related activities and on-call services are performed according to defined KPIs.
Provide application management and support and ensure operational stability and effectiveness of several Applications
Contribute to the core business and informatics processes and solutions by applying specific knowledge of systems and tools, as well as problem solving skills, to support these processes and solutions
Collaborate with end users to identify needs and opportunities for improved data management and delivery
Resolve or escalate problems for resolution when appropriate
Maintain and develop process and technical knowledge
Perform and document Pilot installation, work together with local/global CSV Team, Supplier, internal IT partner
Operating system installation including laboratory instrument control software based on existing documents and processes
Must Haves:
4y+ of experience in the pharmaceutical industry, as well as in a regulated environment with Computer System (laboratory or manufacturing experience as 2nd level support)
4y+ of experience with business processes in the manufacturing or laboratory environment
Previous experience in system installation and maintenance of operating systems, hardware and peripheral devices eg bar code scanner, printer etc./Technical experience in manufacturing and laboratory systems
Strong technical skills in different operating systems
Proven CSV Knowledge/ITIL & GxP certification