Roster and vacation scheduling, inventory, purchase orders, directing and guiding the Front
Office team in all functional areas. Recruitment and training of new employees and trainees.
Cooperation with all departments, training for trainees. Daily Stats management and control of
daily sales figures. Audit, process invoices Commission. Take care all group bookings. Check in
and out of guests in the early, late and night shifts. Responsible for all inquiries of guests and
Guest Services at reception, complaints management. Coordination of cross-collaborations with
other departments. Completion of all applicable administrative work.