Schlagwörter
Skills
- 15+ years of experience with Microsoft solutions and networking
- 10+ years of experience as a company owner, leading a team of up to ten employees
- Sound technical knowledge in all aspects of day to day IT work, focused on Microsoft
- Experience working in dynamic teams, utilizing a scrum approach
Server operating systems
- Microsoft Windows Server 2016
- Microsoft Windows Server 2012
- Microsoft Windows Server 2008
- Microsoft Windows NT/2000/2003
- Mac OS 10 Server
- Linux - Ubuntu Server LTS
Client operating systems
- Microsoft Windows NT/2000/XP
- Microsoft Windows 7/8/10
- Mac OS 9.x
- Mac OS 10.x
- Linux - Ubuntu Desktop
Messaging Server
- Microsoft Exchange Server 2003
- Microsoft Exchange Server 2007
- Microsoft Exchange Server 2010/2013/2016
- Tobit Sofware - David
- Tobit Software - FaxWare
Microsoft specific
- Microsoft Active Directory
- Group Policy design
- Microsoft Terminal Services / Remote Desktop
- PowerShell / ExchangeShell
- Backup, Migration and disaster recovery
- Microsoft Hyper-V
Virtualization environments
- Microsoft Hyper-V
- VMware
- Docker
Security and antivirus, centrally managed
- ESET
- TrendMicro
- Avira Antivirus
Debug tools
- Wireshark (Ethereal)
- Ekahau Site Survey
- IDEAL Lantek
Backup software
- Storagecraft ShadowProtect
- Backup Assist
- CA arcserve
- Backup Exec
- Veeam Backup
- Acronis Backup
Networking Hardware
- LANCOM Systems - router
- LANCOM Systems - WiFi
- LANCOM Systems - switches
- HP - switches
- Ubiquiti Networks UniFi
PBX phone systems and UC
- Panasonic
- Starface (Asterisk based)
- CISCO IP telephony
- AGFEO
- Elmeg Funkwerk
- Auerswald
- OfficeMaster / FerrariFax
- ESTOS ProCall
- CISCO jabber
Other tools & software
- RSA secureID ??
- Matrix42 client management ?
Projekthistorie
Lufthansa Industry Solutions, UAE + Pakistan
05/2017 – present Senior Voice Engineer, Freelance IT Consultant
Supporting an enterprise customer as a freelance IT consultant, including:
- Training the recently joined IT managers in company IT procedures for the upcoming
merger of IT systems.
- Coordinating and onsite support for the rollout of CISCO IP telephony systems.
- End user training for the IP phones and unified communication software
- Managing providers and working with them as a team to deliver and test the IPT solution
ram electronic GmbH, Germany
07/2006 – present Owner & CEO
07/2003 – 07/2006 IT Manager
Building long term customer relationship by ensuring excellent service during the initial
project and afterwards.
Key Duties:
- Managing a team of 5+ employees and external resources
- Implementing and enforcing best practices for system management
- Planning and implementing complete IT solutions for business customers
- Running Microsoft Client/Server environments with Server 2008, 2016 and 2016
- Consulting and accompanying customers with cloud migrations
- Planning, Building and maintaining IP networks with multiple sites and VPN
connections, using LANCOM Systems and HP equipment
- Assisting the tech team with the troubleshooting of complex problems, managing
escalation if needed
ram electronic GmbH, Germany
01/2017 – 05/2017 Technical project lead, Exchange Server
Planning, installation, test and go-live for a Microsoft Exchange IaaS cloud hosting, including:
- Planning for multi tenancy Microsoft Exchange hosting, hosting 20+ tenants
- Setup and testing the environment with Microsoft Server 2016 and Exchange Server 2013
- Setup a script for easy provisioning of new tenants
- Planning and test for single cert SSL solution, to simplify the onboarding of new tenants
- Detailed testing in different customer environments, making sure the solutions works with
almost all customers, including customers which still have Exchange Active directory
attributes / SCPs on site
Engineering company (3 sites, 75+ users), Germany
02/2016 – 11/2016 Technical project lead
Technical consulting for an engineering company:
- Planning a step-by-step roadmap for federation of former independent offices
- Migration towards a unified Microsoft Active Directory Infrastructure for all offices
- Planning, Rollout and continued technical support of Microsoft Exchange Server 2013
- Rollout of ESTOS communication platform
- Microsoft DFS deployment
- Centralizing several business applications, incl. Nemetschek Allplan, RIB ARRIBA
Lufthansa Industry Solutions, Brazil
11/2015 – 11/2015 Freelance IT Consultant
Supporting an enterprise customer as a freelance IT consultant, including:
- Training of the onsite call center team on CISCO contact center administration
- On site support for migration to CISCO contact center
- Contact center troubleshooting after the Migration
Bakery restaurant chain, Germany
08/2015 – 11/2015 IT Consultant
Harmonizing WAN, LAN and WLAN infrastructure for 10+ locations:
- Planning and rollout of LANCOM Systems gateways to all branches
- Ordering, testing and implementing WAN access for all sites, including LTE uplink for sites
where regular WAN links were unavailable.
- Working together with local providers to ensure CPE compatibility
- VPN and VLAN setup for users, POS systems, camera surveillance etc.
- Implementing a wireless network solution with LANCOM Systems public spot for customer
internet access with text message verification and logging
Lufthansa Industry Solutions, Guatemala
05/2015 – 06/2015 Freelance IT Consultant
Supporting an enterprise customer as a freelance IT consultant, including:
- Training of the onsite IT team in company IT procedures
- Coordinating and supporting the move to a new office building
- Assisting with CISCO VoIP rollout and move
- Assisting the local purchasing of IT hardware
- Helping the local office IT with various IT tasks and troubleshooting
05/2017 – present Senior Voice Engineer, Freelance IT Consultant
Supporting an enterprise customer as a freelance IT consultant, including:
- Training the recently joined IT managers in company IT procedures for the upcoming
merger of IT systems.
- Coordinating and onsite support for the rollout of CISCO IP telephony systems.
- End user training for the IP phones and unified communication software
- Managing providers and working with them as a team to deliver and test the IPT solution
ram electronic GmbH, Germany
07/2006 – present Owner & CEO
07/2003 – 07/2006 IT Manager
Building long term customer relationship by ensuring excellent service during the initial
project and afterwards.
Key Duties:
- Managing a team of 5+ employees and external resources
- Implementing and enforcing best practices for system management
- Planning and implementing complete IT solutions for business customers
- Running Microsoft Client/Server environments with Server 2008, 2016 and 2016
- Consulting and accompanying customers with cloud migrations
- Planning, Building and maintaining IP networks with multiple sites and VPN
connections, using LANCOM Systems and HP equipment
- Assisting the tech team with the troubleshooting of complex problems, managing
escalation if needed
ram electronic GmbH, Germany
01/2017 – 05/2017 Technical project lead, Exchange Server
Planning, installation, test and go-live for a Microsoft Exchange IaaS cloud hosting, including:
- Planning for multi tenancy Microsoft Exchange hosting, hosting 20+ tenants
- Setup and testing the environment with Microsoft Server 2016 and Exchange Server 2013
- Setup a script for easy provisioning of new tenants
- Planning and test for single cert SSL solution, to simplify the onboarding of new tenants
- Detailed testing in different customer environments, making sure the solutions works with
almost all customers, including customers which still have Exchange Active directory
attributes / SCPs on site
Engineering company (3 sites, 75+ users), Germany
02/2016 – 11/2016 Technical project lead
Technical consulting for an engineering company:
- Planning a step-by-step roadmap for federation of former independent offices
- Migration towards a unified Microsoft Active Directory Infrastructure for all offices
- Planning, Rollout and continued technical support of Microsoft Exchange Server 2013
- Rollout of ESTOS communication platform
- Microsoft DFS deployment
- Centralizing several business applications, incl. Nemetschek Allplan, RIB ARRIBA
Lufthansa Industry Solutions, Brazil
11/2015 – 11/2015 Freelance IT Consultant
Supporting an enterprise customer as a freelance IT consultant, including:
- Training of the onsite call center team on CISCO contact center administration
- On site support for migration to CISCO contact center
- Contact center troubleshooting after the Migration
Bakery restaurant chain, Germany
08/2015 – 11/2015 IT Consultant
Harmonizing WAN, LAN and WLAN infrastructure for 10+ locations:
- Planning and rollout of LANCOM Systems gateways to all branches
- Ordering, testing and implementing WAN access for all sites, including LTE uplink for sites
where regular WAN links were unavailable.
- Working together with local providers to ensure CPE compatibility
- VPN and VLAN setup for users, POS systems, camera surveillance etc.
- Implementing a wireless network solution with LANCOM Systems public spot for customer
internet access with text message verification and logging
Lufthansa Industry Solutions, Guatemala
05/2015 – 06/2015 Freelance IT Consultant
Supporting an enterprise customer as a freelance IT consultant, including:
- Training of the onsite IT team in company IT procedures
- Coordinating and supporting the move to a new office building
- Assisting with CISCO VoIP rollout and move
- Assisting the local purchasing of IT hardware
- Helping the local office IT with various IT tasks and troubleshooting
Reisebereitschaft
Weltweit verfügbar
- Weltweit verfügbar
- Uneingeschränkte Reisebereitschaft