30.03.2026 aktualisiert

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100 % verfügbar

Program & Project Manager

Berlin, Deutschland
Weltweit
Master in Management (MScBA)
Berlin, Deutschland
Weltweit
Master in Management (MScBA)

Profilanlagen

20260318 CV Annekathrin Boeck EN.pdf

Skills

Agile MethodologieKünstliche IntelligenzAtlassian ConfluenceAtlassian JiraZweisprachigKundenbeziehungsmanagementBusiness SoftwareProzessoptimierungStrategisches ManagementKundenlebenszyklusProjektmanagementProgramm-ManagementStakeholder ManagementGeschäftsstrategienSalesforce TableauEinarbeitungZielsetzungTeam ManagementInteractive WhiteboardsPlanungsprozessenAccount Management
Strategic Program Management
Orchestrated strategy and planning processes for CEOs and senior executives, led multiple large-scale projects facilitating workshops and aligning cross-functional teams

Project Management Excellence
Managed and delivered complex programs including Global Black Friday initiatives, SEO optimization projects, and hybrid work transformations with measurable business impact

Agile Methodologies and Leadership
Applied agile project management approaches, servant leadership principles, and facilitated strategic planning sessions across multiple business functions

Customer Success Management
Established and nurtured enterprise client relationships with ARR over 1 million euros, managed full customer lifecycle from onboarding to retention

Team Leadership and Development
Professional management of multilingual teams up to 20 people, disciplinary leadership, and training of new team members and external partners

Process Optimization
Development, implementation and documentation of new processes and tools, managed OKR processes and strategic initiatives increasing revenue by 60%

Microsoft 365 and Business Tools
Very skilled in Microsoft 365, Miro Power User, JIRA and Confluence, Tableau, and AI agents for business applications

Stakeholder Management
Enterprise account management, building strong relationships with senior leadership, coordinating technical projects for enterprise clients

Erfahrung

Berufserfahrungmehr als 10 Jahre
Freelancer seit2018

Sprachen

DeutschMutterspracheEnglischverhandlungssicher

Projekthistorie

Strategic Program Manager

idealo Internet GmbH
Orchestrated strategy and planning process for CEOs and senior executives, led multiple large-scale projects including Global Black Friday Program, SEO initiatives, and hybrid work transformation programs

Customer Success Manager

Episerver GmbH
Established and nurtured strong relationships with enterprise clients, managed full customer lifecycle, coordinated technical custom template projects

Customer Service Agent

Audatex GmbH
First employee at new Berlin HQ, developed new customer service channels, built enterprise relationships, prepared training documents for team members

Senior Team Manager Customer Feedback

eKomi GmbH
Professional and disciplinary management of 20-person multilingual team, process optimization, development and documentation of new processes and tools

Assistant Team Manager

eKomi GmbH
Ensured optimal multi-shift coverage, handled customer escalations, assisted with disciplinary team leadership and quality assurance

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