05.08.2026 aktualisiert

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ServiceNow Architect, ServiceNow Developer, ServiceNow Process Designer, FSM

Eschborn, Deutschland
Nur Remote
Bachelors of Engineering
Eschborn, Deutschland
Nur Remote
Bachelors of Engineering

Profilanlagen

Platform People - ServiceNow Offering.pdf
PlatformPeople-PPE-0070.pdf
PlatformPeople-IUJ-PPE-0008.pdf
PlatformPeople-PPE-0106.pdf

Skills

Field Service ManagementIt OperationsIt Service ManagementScrumCiscoServicenow
PPE-0106:
  • ServiceNow Certified System Administrator (CSA)
  • ServiceNow Certified Application Developer (CAD)
  • ServiceNow Certified Implementation Specialist - IT Service Management (CIS-ITSM)
  • ServiceNow Certified Implementation Specialist - HR (CIS-HRSD)
  • ServiceNow Order Management for Telecom, Media, and Tech Accreditation (OMT)
  • Goethe-Institute German B1 Certificate

PPE-0070:
With his feet on the ground, sleeves up, and hands on approach, managed to build an operations team from scratch to deliver Managed SD-WAN as-a-Service to large enterprises worldwide, delivering SD-WAN to more than 2000+ sites worldwide. Onboarded Field Services Partners, designed the Field Services Processes for Network Transformation Project involving LAN, WLAN, WAN and UC covering 650 locations world-wide.
  • ServiceNow - ITSM, CSM, FSM, ITAM
  • ServiceNow Product Ownership, Features and E2E Testing
  • Rollout and Networks Transformation Project Management
  • ITIL 4 Foundation level practical experience
  • Cisco/Meraki/Fortinet Solution Deployment Experience
  • Supplier Onboarding & Supplier Management
  • Network Access and Hardware Quotation, Orders, Logistics & Delivery
  • Atlassian suite (Jira/Confluence) / ServiceNow
  • Project Methodology: Agile, Scrum, Waterfall

PPE-0008:
Senior ServiceNow Architect with 10+ years of hands-on experience with multiple ServiceNow implementations across industries such as Telecom, Finance, Insurance, Engineering, IT Services. Involved in designing, prototyping, architecting, developing and implementing technical solutions for ServiceNow implementations including but not limited to OMT, TSOM, TNI, ITSM, FSM, ITOM, CMDB, ITBM, HRSD, ITAM and DevOps. Developed several custom applications using ServiceNow best practices.

  • ServiceNow Certified Implementation Specialist – Customer Service Management (CIS-CSM)
  • ServiceNow Sales and Order Management (SOM) accreditations
  • ServiceNow Certified Implementation Specialist – Field Service Management (CIS-FSM)
  • ServiceNow Certified Implementation Specialist – IT Service Management (CIS-ITSM)
  • ServiceNow Certified Implementation Specialist – Hardware Asset Management (CIS-HAM)
  • ServiceNow Certified Discovery Implementation specialist (CIS-Discovery)
  • ServiceNow Certified Event Management Implementation specialist (CIS-Event Management)
  • ServiceNow Certified System Administrator (CSA)
  • ITIL v3 Foundation Certificate in IT Service Management
  • SCRUM Master Certified (SMC) Credential

Erfahrung

Berufserfahrungmehr als 10 Jahre
Freelancer seit2024

Sprachen

Englischverhandlungssicher

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