12.07.2025 aktualisiert

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Product Manager | Business Analyst | Turning Complexity into Scalable Digital Solutions | Remote EU

Vienna, Österreich
Weltweit
Bachelor of Arts in Digital Business: Emphasis on digital strategy, project delivery, and data-driven analysis for scalable solutions.
Vienna, Österreich
Weltweit
Bachelor of Arts in Digital Business: Emphasis on digital strategy, project delivery, and data-driven analysis for scalable solutions.

Profilanlagen

Markus_Kern_Consultant_EU_Remote.pdf

Skills

Dokumentation der ProzesseA/B TestingUser Experience (UX)Acceptance TestingAd-hoc-PrüfungAgile FührungAgile ModellierungAgiles TestenData AnalysisAnalyse von FinanzdatenGeschäftslogikTechnischer SupportApplikationsprüfungAnlagenverwaltungAtlassian ConfluenceAtlassian JiraUnit TestingBusiness To BusinessBusiness-To-ConsumerKosten-Nutzen-AnalyseBusiness IntelligenceBig DataKundenbeziehungsmanagementBusiness AnalysisUnternehmenskommunikationWirtschaftliche EffizienzGeschäftsanforderungenChange ManagementKollaborative KommunikationKompatibilitätsprüfungComplianceKonzepttestsBeratungContent-MigrationKundenzufriedenheitData IntegrationData MigrationDatenqualitätProjektplanungDigitale IntegrationDisciplined Agile DeliveryE-CommerceEnterprise Resource PlanningFinanzsystemeGovernance-Risikomanagement und ComplianceInterne DokumentationPostgreSQLProjektmanagementMobiler HandelVermögensverwaltungProzessintegrationProduct Information ManagementProdukt ManagementScrumProduktanforderungenTechnologie-RoadmapProjektzusammenarbeitProjektinitiierungRegulatorischen AnforderungenSystemmigrationBigCommerceProduct OwnershipSchreiben von DokumentationAnforderungsanalyseRequirements EngineeringRequirements ManagementSoziale ZusammenarbeitSoftware ProjektmanagementSoftwareanforderungsanalyseSoftwareanforderungenPL/SQLStakeholder-AnalyseStakeholder-EngagementStakeholder ManagementTechnische DokumentationAtlassian TrelloAnforderungsspezifikationenUser StoriesWorkflowsStakeholderkommunikationUrsachenanalyseBacklogsPostmanGeschäftliche AgilitätUnterstützung von KundenEinarbeitungDatenstrategieKanbanAtlassian ToolsDigitalstrategieAnalyse des SchulungsbedarfsFintechKundenabdeckungClient OnboardingServicenowIT-Projektmanagement
Consultant with a strong background in business analysis and a passion for turning complexity into clarity and execution. I help teams move faster by translating real user needs into testable requirements, scalable features, and measurable outcomes.

I build digital products that scale - across B2B and B2C, Finance and SaaS. From resolving critical user pain points to aligning cross-functional teams, I solve the problems that block progress and frustrate users.

Remote-first and multilingual (EN/DE/PT), I work closely with international stakeholders to deliver what matters: real value, stable outcomes, and fewer surprises.

Erfahrung

Berufserfahrung5 - 10 Jahre
Freelancer seit2023

Sprachen

DeutschMutterspracheEnglischverhandlungssicherPortugiesischverhandlungssicherSpanischgut

Projekthistorie

Hybrid Role: Product Manager & Business Analyst | Portfolio & Wealth Management Platform (B2B)

Etops Group

Banken und Finanzdienstleistungen

50-250 Mitarbeiter

Driving the development of core features for a B2B WealthTech platform by aligning product strategy, cross-functional execution, and business needs. Bridging the gap between stakeholders and technical teams to deliver scalable, secure digital solutions.

- Refined 40+ complex financial use cases into testable, scalable solutions by closely collaborating with business stakeholders and tech leads
- Contributed to product strategy by identifying and prioritizing high-impact features based on business value, feasibility, and client feedback
- Strengthened stakeholder collaboration and communication, translating diverse perspectives into actionable product requirements
- Acted as the strategic interface across cross-functional teams (Product, Tech, Data), ensuring alignment, transparency, and shared ownership

Business Analyst | Regulatory Systems (Internal Banking Software)

Mantlik Kainz

Banken und Finanzdienstleistungen

10-50 Mitarbeiter

Analyzed and implemented logic for regulatory submissions to the Austrian National Bank. Bridged business, compliance, and tech teams to ensure consistent delivery of high-quality, auditable reports.

- Translated evolving compliance requirements into implementable business logic across multiple regulatory reporting releases.
- Specified and mapped 15+ reporting workflows to align with national submission standards and internal audit requirements.
- Investigated recurring data errors across three systems using SQL, improving issue resolution speed and reducing manual corrections.
- Resolved long-standing compliance blockers, enhancing data reliability and increasing accuracy in key regulatory filings.

Co-Founder | B2C Online Shop

Konsumgüter und Handel

< 10 Mitarbeiter

Founded and scaled a business-to-consumer (B2C) online shop focused on pet accessories, combining digital marketing, customer experience optimization, and operational automation:
  • Built and launched a Shopify-based B2C store, achieving 15%+ monthly traffic growth.
  • Expanded European sales operations, boosting regional revenue by 25%.
  • Improved customer experience through UX optimization, raising conversion rates by 18%.
  • Automated fulfillment processes, enhancing order handling speed by 20%.

IT Project Manager | E-Commerce Platform Migration (B2B/B2C)

MTH Retail Group

Konsumgüter und Handel

50-250 Mitarbeiter

Planned and delivered a two-year e-commerce migration project, replacing legacy systems with a modular architecture across ERP, CRM, PIM, and 3 webshops. Focused on performance, interoperability, and compliance across B2B and B2C environments.

- Defined and aligned 30+ system integration requirements to support stable data exchange across ERP, CRM, and webshop platforms.
- Analyzed legacy system flows and designed scalable solutions to support B2B and B2C operations under a unified platform architecture.
- Coordinated vendors and internal teams to validate features, track delivery, and ensure readiness across test and production phases.
- Converted GDPR compliance rules into system-level changes, adapting data processing, user permissions, and retention logic.

Zertifikate

Austrian Engineering Certificate in Information Technology

Official Authority of the Republic of Austria

2020


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