03.09.2026 aktualisiert

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CRM & Omnichannel Transformation, Sales & Marketing Transformation

Ismaning, Deutschland
Deutschland +2
info: Deutschland, Österreich, Schweiz
Master of Science in Digital Marketing
Ismaning, Deutschland
Deutschland +2
info: Deutschland, Österreich, Schweiz
Master of Science in Digital Marketing

Profilanlagen

Short Profile-Robert_Gassmayr msg industry advisors.pdf

Über mich

I lead commercial transformation in Pharma, Healthcare and MedTech, turning CRM, omnichannel and data strategies into scalable execution. I work with senior Commercial, Marketing and IT leaders on governance, operating models and decision-making.

Skills

Change ManagementCommercial ManagementDigital Asset ManagementDigitale MarkenbindungDigital MarketingMicrosoft Dynamics CrmMarketing-ManagementPharma-MarketingMultichannel-MarketingPharmazieArzneimittelumsatzTransformationsmanagementSocial Media AdvertisingDatenanalytikContent-Strategie
Commercial Excellence & Omnichannel Strategy
Driving data-driven transformation across Sales, Marketing and Medical Affairs, from commercial strategy and customer insights to CRM, omnichannel engagement and execution.

CRM, MarTech & Business/IT Transformation
Translating business needs into scalable CRM and MarTech solutions, bridging Commercial, IT, Data and technology partners from requirements through implementation and adoption.

International Transformation & Program Delivery
Leading international commercial transformation initiatives through implementation, rollout and adoption across markets and affiliates.

Commercial Insights
Translating commercial data into actionable insights, KPIs and management dashboards to improve targeting, channel effectiveness and commercial decision-making.

Stakeholder & Change Management
Leading cross-functional and international teams in complex transformation environments, aligning senior stakeholders, business functions, IT and external partners to drive decisions and sustainable adoption.

Digital Marketing Management
Experience as Global Digital Marketing Manager and Team-Lead, overseeing digital marketing strategies and execution across international markets.

Data Governance & Process Change
Design and rollout of global external data intake processes, translating business needs into governance, ownership and scalable processes.

Erfahrung

Berufserfahrungmehr als 10 Jahre
Freelancer seit2023

Sprachen

Englischverhandlungssicher

Projekthistorie

Manager

msg industry advisors ag
Working as Manager at msg industry advisors ag, focusing on Commercial Excellence, CRM and Omnichannel Transformation.

European Marketing Automation Transformation Lead

Oncology company

Pharma und Medizintechnik

1000-5000 Mitarbeiter

Led the rollout of Omnipresence Xperience across 18 affiliates, coordinating business stakeholders and offshore delivery teams. Drove CRM and consent management process changes, user trainings, change management and senior management alignment to support scalable omnichannel execution.

Analytics & Management Insights

Biotech company

Pharma und Medizintechnik

500-1000 Mitarbeiter

Developed cross-functional analytics and management insights for multiple business units, translating complex and rapidly changing information into decision-relevant reporting for senior management during a highly dynamic business environment.

Department Performance Audit

Pharmaceutical company

Pharma und Medizintechnik

5000-10.000 Mitarbeiter

Assessed the Human Pharma service organization and nearshore operating model, covering vendor governance, compliance, financial management and service performance to identify improvement opportunities.

Data Governance & Process Change

Pharmaceutical company

Pharma und Medizintechnik

5000-10.000 Mitarbeiter

Led the design and rollout of a global external data intake process, translating business needs into governance, ownership and scalable processes. Coordinated Sourcing and markets.

Global Digital Marketing Manager, Team-Lead

MedTech company

Pharma und Medizintechnik

5000-10.000 Mitarbeiter

Led the global rollout of Marketing Automation and harmonization of legacy data and platforms, driving user maturity, governance and change management across markets. Established scalable global standards while supporting local adoption and execution under leadership overseas.

Team-Lead Digital Marketing EMEA

Hexagon

Industrie und Maschinenbau

5000-10.000 Mitarbeiter

Team-Lead for Digital Marketing in the EMEA region.

Project manager Web Analytics

Dept AG
Project manager responsible for Web Analytics.

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