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Microsoft Exchange Architect | Microsoft 365, Entra ID, Power Platform | AI & Automation

Ludwigshafen am Rhein, Deutschland
Weltweit
Bachelor Wirtschaftsingeneurwesen
Ludwigshafen am Rhein, Deutschland
Weltweit
Bachelor Wirtschaftsingeneurwesen

Profilanlagen

Recep_Gencaslan_Lebenslauf_Mit_Zertifikaten.pdf

Über mich

Senior Microsoft 365 & Exchange Architect with 10+ years in Exchange Online/Hybrid, Entra ID, PowerShell, security, compliance, and migrations. Builds AI-driven automation with Copilot Studio, Azure OpenAI, Graph, Logic Apps, and Power Platform to streamline operations and reduce admin effort.

Skills

X86-ArchitectureActive DirectoryActive Directory Federation ServicesMicrosoft AntivirusMicrosoft Dynamics AxMicrosoft AzureCloud ComputingData ArchitectureEnterprise Architecture FrameworkExchange Web ServicesMicrosoft Exchange ServerMicrosoft Forefront Identity ManagerInformationsarchitekturMessaging Application Programming InterfaceMicrosoft Certified PartnerMicrosoft Certified Solutions AssociateMicrosoft BetriebssystemeMicrosoft Certified Technology AssociateMicrosoft Ui AutomationWindows Application Programming InterfaceMicrosoft Business IntelligenceOracle Business Intelligence Enterprise EditionMicrosoft Platform BuilderMicrosoft Power BIAzure Active DirectoryAzure Machine LearningServer AdministrationSolution ArchitectureAzure AutomationEnterprise Application PlatformMicrosoft Power AutomateIntegration der Power PlatformOffice365Prompt EngineeringMicrosoft InTuneMicrosoft TeamsMicrosoft PowerAppsAzure Resource ManagerWindows ClientMs Teams
Active Directory, Active Directory Federation Services, ADFS, Active Directory Management, Azure Active Directory, Microsoft Entra ID, Azure AD Connect, Identity and Access Management, Identity Management, RBAC, MFA, Single Sign-On, SSO, Conditional Access, Domain Controller, Group Policy, Organizational Units, User Administration, Access Management, Authentication, Authorization, Microsoft 365, Office 365, Exchange Online, Microsoft Exchange, Exchange Server, Exchange Hybrid, Exchange Administration, Mail Flow, Mailbox Management, Shared Mailboxes, Distribution Groups, Outlook, Microsoft Outlook, Webmail, Autodiscover, SMTP, Message Trace, Transport Rules, Exchange Online Protection, EOP, Microsoft Defender, Microsoft Defender for Office 365, Microsoft Purview, eDiscovery, Litigation Hold, Retention Policies, Sensitivity Labels, Information Protection, Data Loss Prevention, DLP, Compliance, Governance, Security and Compliance, Audit Logging, Audit Readiness, Threat Protection, Anti-Spam, Anti-Phishing, Malware Protection, Safe Links, Safe Attachments, SPF, DKIM, DMARC, DNS, DHCP, IIS, Windows Server, Windows Server 2012, Windows Server 2016, Windows Server 2019, Windows Client, Windows Platform, Windows Administration, Server Administration, Server Maintenance, Patch Management, WSUS, SCOM, Terminal Services, RDS, Print Server, Virtual Desktop, Virtual Machines, Virtual Infrastructure, Datacenter, Infrastructure as a Service, IaaS, Platform as a Service, PaaS, Software as a Service, SaaS, Cloud Computing, Cloud Services, Azure Cloud, Microsoft Azure, Azure Automation, Azure Functions, Azure Logic Apps, Azure Operations, Azure OpenAI, Azure AI Foundry, Azure Security, Microsoft Teams, MS Teams, SharePoint Online, OneDrive, OneDrive for Business, OneNote, Power BI, Power Apps, Power Platform, Power Automate, Copilot Studio, Microsoft 365 Copilot, Automation, Workflow Automation, Process Automation, Runbooks, Task Automation, Orchestration, Automation Governance, AI Automation, AI Governance, AI Enablement, Prompt Engineering, OpenAI API, REST API, Microsoft Graph, Graph API, Webhooks, JSON, Scripting, PowerShell, PowerShell Scripting, API Integration, CI/CD, GitHub, Azure DevOps, Enterprise Applications, Cloud Service, Cloud Architecture, Tenant Administration, Tenant Operations, Troubleshooting, Root Cause Analysis, Incident Management, Problem Management, Change Management, ITIL, Escalation Management, Technical Support, Customer Support, Stakeholder Management, Technical Documentation, SOP, Project Management, Delivery Management, Solution Architecture, Cyber Security, SIEM, Security Information and Event Management, Risk Management, Compliance Management, Data Migration, Migration Projects, Hybrid Migration, Exchange Migration, Mailbox Migration, Endpoint Management, Microsoft Intune, Autopilot, Mobile Device Management, MDM, Defender for Identity, Security Baselines, Log Files, Routing, HTML5, CSS, Analytical Thinking, Critical Thinking,

Sprachen

DeutschMutterspracheEnglischMutterspracheTürkischMuttersprache

Projekthistorie

Senior Consultant - AI, Automation, Power Platform & UiPath

Toyota Kreditbank

Banken und Finanzdienstleistungen

1000-5000 Mitarbeiter

Responsible for independent end-to-end delivery of productive AI, automation, low-code and digital workflow solutions in regulated financial services, covering process discovery, requirements engineering, solution design, development, testing, rollout, productionization, maintenance, documentation and operational handover.
  • AI & Copilot: AI-Supported Processes, Generative AI, Microsoft 365 Copilot, Copilot Studio, Copilot Studio Agents, Azure AI Foundry, Azure OpenAI, Prompt Engineering, RAG, Knowledge Sources
  • UiPath & RPA: UiPath, Robotic Process Automation, UiPath Studio, UiPath Orchestrator, Attended Automation, Unattended Automation, Queues, Dispatcher/Performer, REFramework, Object Repository, Selectors
  • Power Platform & Low-Code: Microsoft Power Platform, Power Automate Cloud Flows, Power Apps Canvas Apps, Power Apps Model-Driven Apps, Dataverse, Power BI, SharePoint, Solutions, DLP Policies, ALM
  • Process & Delivery: Process Analysis, Requirements Engineering, Use Case Identification, Assessment, Prioritization, BPMN, Solution Design, Development, Testing, UAT, Rollout, Productionization
  • Integration & Architecture: API-First Automation, Microsoft Graph, REST APIs, OAuth, App Registrations, Webhooks, Logic Apps, Azure Automation, PowerShell, Data Modeling
  • Governance & Regulated IT: Automation Governance, AI Governance, Compliance, Data Protection, DORA, MaRisk, IDV, EU AI Act, Auditability, RBAC, Change Management, Operational Resilience

Microsoft Exchange & Messaging Security Architect | Mailflow Automation | Email Encryption

Berenberg Bank

Banken und Finanzdienstleistungen

1000-5000 Mitarbeiter

Delivered Microsoft Exchange, Microsoft 365 Messaging Security, automation, governance, audit and incident engineering for Cloud M365, improving maintainability, auditability, ownership and data quality in regulated financial services.
  • Exchange & Messaging: Exchange Online, Exchange Hybrid, Exchange Server, Mailbox Lifecycle, Shared Mailboxes, Remote Mailboxes, Recipient Objects, Groups, Permissions, Delegation, Room Resources, SMTP
  • Security & Encryption: SEPPmail Cloud, S/MIME, Microsoft Purview Message Encryption, Exchange Online Protection, Defender for Office 365, Cisco ESA/IronPort, Menlo, Secure Mail Routing, TLS, SPF, DKIM, DMARC
  • Audit & Recertification: FullAccess Audit, SendAs Audit, Exchange Online, On-Premises, Shared Mailbox Audit, Parallel Data Collection, Security Group Mapping, Permission Review, Access Review, CSV Reporting
  • Governance & Automation: PowerShell, Exchange Management Shell, Exchange Online PowerShell, Microsoft Graph, Power Automate, Power Automate Desktop, SQLite, Scripts, Adaptive Cards, SharePoint Lists, Outlook
  • Incident & Operations: Critical Incidents, Mailflow/Audit/Gateway/Client Data, Evidence-Based Analysis, Fact/Hypothesis Separation, Pre-Checks, Validation, Logging, Controlled Execution, Repeatable Diagnostics
  • Architecture & Stakeholders: Component Evaluation, PoC Testing, Optimization, Replacement Planning, Technical Governance, Runbooks, Documentation, Service Desk, Security, Identity Governance

Microsoft 365 / Exchange Administrator

Bluebeam / Nemetschek Group

Internet und Informationstechnologie

5000-10.000 Mitarbeiter

Delivered Tier 3 Microsoft 365 and Exchange engineering, tenant operations, messaging security, compliance, automation and customer-facing support for a global SaaS organization and AEC collaboration environment.
  • Exchange & Messaging: Exchange Online, Exchange Hybrid, Microsoft 365 Messaging, Outlook, Mail Flow, Mail Routing, Mailbox Management, Shared Mailboxes, Distribution Groups, Microsoft 365 Groups, Recipients
  • Tenant & Lifecycle Operations: Onboarding, Offboarding, Joiner-Mover-Leaver, Mailbox Provisioning, Mailbox Conversion, Archive Mailboxes, Delegated Access, License Assignment, Service Health Monitoring
  • Security & Threat Protection: Exchange Online Protection, EOP, Microsoft Defender for Office 365, Safe Links, Safe Attachments, Anti-Phishing, Anti-Spam, Anti-Malware, Quarantine Management, Malware Filtering, SPF
  • Purview & Compliance: Microsoft Purview, eDiscovery, Retention, Litigation Hold, Mailbox Audit Logging, DLP, Sensitivity Labels, Information Protection, Compliance Search, Data Governance, Audit Readiness
  • Automation & Engineering: PowerShell, Exchange Online PowerShell, Microsoft Graph, Graph API, Runbooks, Mailbox Automation, Permission Audits, License Reporting, Transport Rule Reviews, Security Checks, CSV Reporting
  • Support & Delivery: Tier 3 Escalations, Incident Management, Problem Management, Change Management, Root Cause Analysis, Complex Mailbox Issues, Calendar Issues, Client Connectivity, Entra ID, Issue Reproduction

Exchange Migration, Security and Compliance Architect

KfW Global Development Bank

Banken und Finanzdienstleistungen

1000-5000 Mitarbeiter

Architected and executed Exchange Hybrid migration, Exchange Server upgrade, messaging security and compliance work for a regulated banking environment, protecting service continuity, data integrity, mailbox data and audit readiness.
  • Exchange Architecture & Migration: Microsoft Exchange, Exchange Server, Exchange Online, Exchange Hybrid, Hybrid Migration, Exchange Online Migration, Exchange Server Upgrade, Coexistence, Migration Planning
  • Security & Threat Protection: Email Security, Messaging Security, Email Security Appliances, ESA, Secure Mail Routing, Threat Defense, Security Configuration, Security Audits, Risk Reduction, Technical Hardening
  • Microsoft Purview & Information Protection: Microsoft Purview, Azure Information Protection, AIP, Information Protection, Data Classification, Data Governance, Compliance Search, Retention Concepts, Audit Readiness
  • Advanced Data Protection: Microsoft 365 Customer Key, Customer Lockbox, Data Encryption Policies, Mailbox Data Protection, Encryption, Key Management Concepts, Privileged Access Control
  • Regulated IT & Governance: Digital Operational Resilience Act, DORA, Financial Services, Banking, Compliance Management, Data Protection, Security Governance, Change Control, Risk Awareness, Documentation
  • Delivery & Operations: Solution Architecture, Technical Planning, Implementation, Testing, Migration Execution, Issue Analysis, Root Cause Analysis, Service Stability, Minimal Downtime, Change Management

Exchange Engineer (Professional Level)

Aveniq AG

Internet und Informationstechnologie

1000-5000 Mitarbeiter

Delivered third-level Exchange engineering, messaging security, automation, platform maintenance and technical leadership for managed-service customers including Axpo Holding and EKZ.
  • Exchange Engineering: Microsoft Exchange, Exchange Server, Exchange Online, Exchange Hybrid, Exchange Migration, Exchange Server Migration, Upgrades, Coexistence, Mail Flow, Mailbox Operations, Client Connectivity
  • Messaging Security: Microsoft Defender, Microsoft Defender for Office 365, Anti-Spam, Anti-Malware, DLP, Data Loss Prevention, Email Security, Secure Mail Routing, Threat Protection, SEPPmail, Proofpoint
  • Automation & Maintenance: PowerShell, Exchange Management Shell, Exchange Server Maintenance, Security Updates, Cumulative Updates, Patch Planning, Automated Maintenance, Pre-Checks, Validation, Logging
  • Microsoft 365 Integration: Microsoft 365, SharePoint, SharePoint Integration, Microsoft Teams, Teams Integration, Exchange Dependencies, Authentication, Mail-Enabled Services, Collaboration Workloads
  • Support & Operations: Third Level Support, Complex Incidents, Problem Analysis, Incident Resolution, Service Restoration, Change Support, Escalation Management, Evidence Collection, Vendor Coordination, Customer Communication
  • Leadership & Consulting: Technical Lead, Exchange Subject Matter Expert, Client Consulting, Service Delivery Manager Collaboration, Stakeholder Management, Technical Workshops, Architecture Guidance, Solution Evaluation

Exchange Lead SME (Subject Matter Expert)

Microsoft

Internet und Informationstechnologie

>10.000 Mitarbeiter

Led technical quality, enterprise Exchange delivery, critical escalations and enablement for a seven-person Microsoft 365 support team, combining hands-on engineering, operational leadership and customer-facing incident management.
  • Exchange Architecture: Exchange 2010, Exchange 2013, Exchange 2016, Exchange Online, Microsoft 365, Hybrid Coexistence, Enterprise Messaging, Mail Flow, Mailbox Services, Solution Planning
  • Security & Compliance: Data Loss Prevention, DLP, Rights Management, Information Protection, Mobile Device Management, MDM, Archiving, eDiscovery Hold, Microsoft Teams Integration, Security and Compliance
  • Technical Leadership: Exchange Lead SME, Subject Matter Expert, Technical Leadership, Team Leadership, Seven Support Engineers, Mentoring, Coaching, Quality Management, Performance Reviews, Improvement Planning
  • Escalation & Incident Management: Primary Escalation Point, Executive Customer Escalations, Critical Incidents, Technical Recovery Calls, Incident Management, Problem Management, Root Cause Analysis, Action Plans
  • Service Quality & Analytics: KPI Monitoring, SLA Awareness, Radar Sessions, Case Trend Analysis, Quality Reviews, Support Delivery, Microsoft 365 Cloud Support, Operational Excellence, Risk Identification
  • Training & Enablement: Technical Product Training, Training Content Development, Training Delivery, Knowledge Transfer, Support Documentation, Troubleshooting Guidance, Best Practices, Engineer Enablement

Technical Support Engineer Tier II (Microsoft Exchange)

Microsoft

Internet und Informationstechnologie

>10.000 Mitarbeiter

Provided advanced Tier II Exchange Online, Microsoft 365, identity, security and compliance support as a primary technical contact for Microsoft customers across multiple global regions.
  • Exchange & Microsoft 365: Exchange Online, Microsoft 365, Office 365, Mailbox Management, Mailbox Migration, User Data Migration, Mail Flow, Outlook, Client Connectivity, Service Administration, Tenant Operations
  • Identity & Authentication: Azure Active Directory, Microsoft Entra ID, Azure AD Connect, Identity Synchronization, Active Directory Federation Services, ADFS, Federation, Authentication, Directory Integration
  • Security & Compliance: Microsoft 365 Security and Compliance, Azure Identity, Cloud App Security, Data Protection, Compliance Features, Access Issues, Security Troubleshooting, Risk Analysis, Audit Awareness
  • Support Engineering: Tier II Support, Advanced Troubleshooting, Remote Troubleshooting, Complex Technical Issues, Root Cause Analysis, Internal Diagnostic Tools, Issue Reproduction, Technical Investigation
  • Product & Defect Management: Product Defect Reproduction, Bug Qualification, CRM Documentation, Troubleshooting Documentation, Confirmed Defect Reporting, Product Management Collaboration, Engineering Escalation
  • Critical Incident Delivery: Critical Issues, Incident Management, Problem Management, Customer Escalations, Expectation Management, Empathy-Based Communication, Status Updates, Global Team Collaboration, Service Restoration

Lead M365 Administrator

Linde

Internet und Informationstechnologie

1000-5000 Mitarbeiter

Led Microsoft 365, Exchange migration, messaging security, identity auditing and productivity-automation activities across enterprise environments.
  • Exchange & Migration: Microsoft Exchange, Exchange Server, Exchange Online, Exchange Migration, Hybrid Migration, On-Premises Messaging, Webmail, Mailbox Migration, Feasibility Validation, Migration Planning, Execution
  • Microsoft 365 Operations: Microsoft 365, Office 365 Administration, Microsoft Teams, Mailbox Management, User Administration, Tenant Operations, Issue Resolution, Service Monitoring, SCOM, Alerts, Operational Support
  • Identity & Governance: Azure Active Directory, Microsoft Entra ID, Monthly Azure AD Audits, User Reconciliation, Directory Integrity, Identity Governance, Access Review Concepts, Audit Readiness, Compliance Monitoring
  • Messaging Security: Email Security, SPF, DKIM, DMARC, ARC, Anti-Spam, Email Tracking, Transport Rules, Secure Mail Flow, Security Standards, Technical Evaluation, Testing, Recommendations, Risk Reduction
  • Automation & Productivity: PowerShell, Office 365 PowerShell, Microsoft Planner, Microsoft To Do, Power Automate, Microsoft Teams, Power BI, Workflow Automation, Task Management Processes, Process Improvement, Reporting, Collaboration
  • Endpoint Integration & Delivery: Mobile Device Management, MDM, ActiveSync, Windows Autopilot, Stakeholder Presentations, Solution Design, Implementation, Cross-Team Collaboration, Technical Documentation, Knowledge Transfer

Intune Expert / 3rd Level Supporter

European Central Bank

Banken und Finanzdienstleistungen

1000-5000 Mitarbeiter

Delivered Microsoft Intune engineering, mobile-device migration, endpoint security and compliance operations for the European Central Bank in a highly regulated institutional environment.
  • Large-Scale Migration: Migrated 5, 000 iOS Devices, BlackBerry UEM Migration, Microsoft Intune Migration, Mobile Device Management, MDM, Enrollment Planning, Secure Enrollment, Device Transition, User Readiness
  • Intune Administration: Microsoft Intune, Intune Backend, Device Configuration, Configuration Profiles, Compliance Policies, App Deployment, Application Packaging, Company Portal, Device Enrollment
  • Modern Endpoint Management: Windows Autopilot, Update Rings, Endpoint Configuration, Device Lifecycle, Mobile Devices, iOS Management, ActiveSync Concepts, Deployment Validation, Operational Monitoring, Troubleshooting
  • Identity & Access Security: Microsoft Entra ID, Azure Active Directory, Conditional Access, Identity Integration, Access Policies, Device Compliance, Authentication Controls, Secure Access, Policy Enforcement
  • Endpoint Security & Data Protection: Encryption, Microsoft Defender, Advanced Threat Protection, ATP, Attack Surface Reduction, ASR, Azure Information Protection, AIP, Data Loss Prevention, DLP, Security Baselines
  • Compliance & Reporting: Regulated IT, Compliance Monitoring, SSRS Reports, Log Analysis, Evidence Collection, Audit Readiness, Policy Validation, Incident Support, Third Level Support, Root Cause Analysis, Documentation

Windows Server Administrator

GlobalFoundries

Telekommunikation

1000-5000 Mitarbeiter

Administered, secured and automated large-scale Windows Server infrastructure across more than 4,500 VMware, ESXi and Azure servers in a complex semiconductor manufacturing environment.
  • Windows Server & Directory Services: Windows Server 2008-2019, Windows Server Administration, Active Directory, AD DS, ADFS, Group Policy, Identity Services, Directory Services, Server Operations, Enterprise Infrastructure
  • Network & Platform Services: IIS, Remote Desktop Services, RDS, DNS, DHCP, WINS, Print Services, Terminal Services, Network Interface Cards, NICs, Name Resolution, IP Configuration, Application Hosting
  • Virtualization & Cloud: VMware, VMware ESXi, VMware vSphere, Microsoft Azure, Virtual Machines, Virtual Infrastructure, Server Provisioning, Capacity Support, Infrastructure Operations, Site Recovery
  • Monitoring & Automation: BMC TrueSight, Infrastructure Monitoring, Alerts, Event Monitoring, Automated Patching, Server Maintenance, WSUS, vSphere Operations, Site Recovery Manager, SRM, Repeatable Administration
  • Troubleshooting & Incident Response: Blue Screen Analysis, BSOD, Memory Dump Analysis, Complex Incidents, Root Cause Analysis, Tier 2 Escalations, Performance Issues, Service Restoration, Evidence Collection
  • Security & Compliance: ISO Compliance, SAS Compliance, SIEM, Detection Use Cases, Security Playbooks, Security Alerts, Infrastructure Hardening, Patch Compliance, Risk Reduction, Audit Readiness, Infrastructure Enhancements

2nd Level Support Engineer

Deutz AG

Automobil und Fahrzeugbau

1000-5000 Mitarbeiter

Provided second-level Windows, server, Active Directory and onsite datacenter support across physical and virtual infrastructure, combining technical troubleshooting with documentation and helpdesk enablement.
  • Windows & Server Support: Windows Administration, Windows Server, Second Level Support, Desktop Support, Server Administration, Hardware Support, Software Support, Remote Troubleshooting, Onsite Troubleshooting, Incident Resolution
  • Datacenter & Infrastructure: Onsite Datacenter Support, Physical Servers, Virtual Servers, Virtualization, Infrastructure Operations, Server Maintenance, Hardware Maintenance, System Availability, Technical Operations
  • Active Directory: Active Directory, AD Administration, Group Policy, GPOs, Organizational Units, OUs, Directory Structure, Directory Extensions, User and Computer Objects, Access Administration, Policy Management
  • Storage & Data Protection: Storage Administration, Backup, Restore, Backup Validation, Data Recovery, Capacity Awareness, Operational Checks, Troubleshooting, Risk Reduction
  • Service Management: Technical Support, Incident Management, Request Fulfilment, Escalation Support, Root Cause Analysis, Customer Communication, Helpdesk Collaboration, Operational Ownership
  • Documentation & Enablement: Technical Documentation, Tutorials, Knowledge Base Content, Troubleshooting Guides, Recurring Issue Analysis, Helpdesk Guidance, Knowledge Transfer, Standardized Procedures, Continuous Improvement

Zertifikate

Information Security Administrator Associate

Microsoft

2026

Azure AI Engineer Associate

Microsoft

2026

Identity and Access Administrator Associate

Microsoft

2026

Cybersecurity Architect Expert

Microsoft

2026

Azure Solutions Architect Expert

Microsoft

2026

Microsoft Certified: Azure Administrator Associate

Microsoft

2026

Administrator Expert

Microsoft

2026

Power Automate RPA Developer Associate

Microsoft

2026

Agentic Automation Professional

UiPath

2026

Microsoft Certified: Azure Virtual Desktop Specialty

Microsoft

2023

Microsoft Certified Trainer 2022-2023

Microsoft

2022

CCNA - Cisco Certified Network Associate

Cisco

2022

Miro - Collaborative meetings

Miro

2022

Miro - Mapping & diagramming

Miro

2022

Miro - Miro essentials

Miro

2022

Microsoft 365 Certified: Teams Administrator Associate

Microsoft

2021

Microsoft 365 Certified: Security Administrator Associate

Microsoft

2021

Microsoft Certified: Azure Administrator Associate

Microsoft

2021

Microsoft Certified Trainer 2021-2022

Microsoft

2021

Microsoft 365 Certified: Modern Desktop Administrator Associate

Microsoft

2021

MD-101: Managing Modern Desktops

Microsoft

2021

MD-100: Windows Client

Microsoft

2021


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