SAP Training / Change Specialist & Project Manager

As a highly experienced professional, my expertise centers on driving successful SAP S4/HANA transformations through robust training, change, and project management. My profile demonstrates a consistent ability to navigate the complexities of large-scale ERP implementations, ensuring smooth transitions and optimal user adoption.

My career is defined by a strong focus on developing and executing comprehensive training strategies for global organizations. I excel at facilitating training requirements collection, defining scope, and developing tailored training formats for diverse user groups, ranging from shop floor personnel to administrative staff. A core strength lies in my ability to manage and deliver train-the-trainer programs, empowering key users to become effective internal trainers for deployment initiatives. This includes providing ongoing training oversight and support to local leads and teams. I am adept at delivering technical training, such as SAP Basic Concepts, in multiple languages.

In the realm of change management, I am skilled in adapting global strategies to meet local requirements and conducting thorough change readiness assessments to ensure organizational preparedness. My experience extends to coordinating critical aspects like role mapping, local training materials development, and end-user support strategies, all crucial for minimizing disruption during large-scale changes. I also have a proven track record of fostering cross-functional collaboration between project management offices (PMO) and key users, ensuring alignment and seamless execution.
My project management capabilities are evident in my leadership roles within full-size SAP implementations. I have been responsible for managing training streams, overseeing user communities, and ensuring their engagement and knowledge sharing throughout the project lifecycle. I am also proficient in leveraging technology to enhance project efficiency, such as coordinating the development of global chat bots for knowledge sharing and digitalizing document creation processes using modern tools. My experience also includes triaging hypercare incidents related to training, organizational change management, and authorizations. Furthermore, I have gained expertise in technical SAP applications and have utilized tools like Visio and Signavio to visualize and optimize training processes.

Beyond my specific project work, I am highly organized, detail-oriented, and adept at managing multiple priorities in fast-paced, international environments. My personal competencies include being team-spirited, creative in problem-solving, and making original suggestions to overcome challenges. I possess strong IT skills, including proficiency in SAP SuccessFactors, SAP FIORI, Cornerstone Learning Platform, JIRA, Trello, Confluence, and AI-GPTs. I am fluent in both English and German.