21.10.2026 aktualisiert

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IT Support Specialist & System Administrator

Großkarolinenfeld, Deutschland
Weltweit
MA International Management , TH Rosenheim, Germany
Großkarolinenfeld, Deutschland
Weltweit
MA International Management , TH Rosenheim, Germany

Profilanlagen

Imtiaz_Sarwar_CV.pdf

Über mich

IT Support Specialist (freiberuflich), aktuell bei Capgemini/Ingram Micro München. Erfahrung: Windows 10/11, M365, Active Directory, Hardware-Support, Netzwerk-Troubleshooting, Cisco Webex, ServiceNow. CompTIA A+ zertifiziert. Führerschein B. Remote & vor Ort deutschlandweit.

Skills

Active DirectoryAdmin-ToolsTechnischer SupportComputer MaintenanceMicrosoft Management ConsoleDesktop-SupportIt Service ManagementDesktop Management InterfaceOffice365Windows ServicesNetwork ServerAzure Resource Manager
Windows OS Administration & Active Directory
Extensive experience in Windows 10/11 administration, including Active Directory user and group management, as well as Microsoft 365 support in professional IT environments.

Network Troubleshooting & Infrastructure
Solid knowledge of basic networking protocols (TCP/IP, DNS, DHCP), LAN/WAN, VoIP, and configuration and maintenance of Cisco systems (CUCM, Unity, Jabber) and network infrastructure.

Financial Accounting & ERP Systems
Proven expertise in financial accounting, payroll processing, bank reconciliation, and financial reporting using Oracle ERP to streamline financial operations and reporting.

Hardware Installation & Troubleshooting
Hands-on experience in hardware installation, configuration, and troubleshooting of laptops, tablets, and other end-user devices.

Backup & Server Monitoring
Practical knowledge in backup management and server monitoring to ensure system reliability and data integrity.

Microsoft 365 Support
Proficient in providing Microsoft 365 support including Outlook installation, troubleshooting, and end-user assistance.

Accounts Payable & Receivable
Experience in processing accounts payable and receivable, ensuring proper documentation and accurate financial records.

Budgeting & Cash Flow Management
Knowledge in budgeting, cash flow management, and reconciliation of bank and cash transactions to improve financial oversight.

MS Office
Proficient use of MS Office applications for documentation, reporting, and data analysis in both IT and accounting contexts.

Erfahrung

Berufserfahrung0 - 5 Jahre
Freelancer seit2023

Sprachen

DeutschgutEnglischverhandlungssicherHindiMuttersprache

Projekthistorie

Freelance - IT-Support Specialist (Desktop & System Administration)

Freelance - Capgemini/Ingrammicro
Providing Windows 10/11 administration, Active Directory user and group management, Microsoft 365 support, backup management, network troubleshooting (basic TCP/IP, printers), and hardware installation and configuration.

Freelance - IT Support Tech

Freelance - Brainotech IT Solutions, Germany
Provided Level 1 IT support, resolving LAN/WAN, VoIP, and end-user device issues. Configured and maintained Cisco systems (CUCM, Unity, Jabber) and network infrastructure. Installed and troubleshot software (Outlook) and hardware (laptops/tablets). Delivered user support, issue diagnosis, and maintained daily technical status reports.

Accountant

Bahria Town Pvt. Ltd., Pakistan
Used Oracle ERP to streamline financial operations and reporting. Managed monthly payroll and ensured accuracy of salary disbursements. Reconciled bank and cash transactions, improving overall cash flow oversight. Collaborated with cross-functional teams to analyze financial performance and identify areas for improvement.

Accounting Assistant

AMS Engineers & Contractors, Pakistan
Maintained accurate financial records and handled petty cash. Conducted bank reconciliations and reviewed general ledger accounts. Processed accounts payable and receivable, ensuring proper documentation. Organized financial files to enhance departmental efficiency.

Zertifikate

CompTIA A+ Core 1 (220-1201) & Core 2 (220-1202)

Dion Training Solutions

2026

Micro-Certification - Welcome to ServiceNow

ServiceNow

2025


Portfolio


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