IT Support Specialist

Network Monitoring
Network monitoring space stimulation using Nagios and PRTG for comprehensive system oversight

System Troubleshooting
Computer troubleshooting and installations including operating systems and driver installations

Cloud Technology
AWS cloud technology knowledge combined with programming languages such as C, Python for machine learning, and front-end languages

IP Phone Diagnostics
IP phone diagnostics with DHCP message analysis and configuration

Schematic Design
Schematic diagram design using draw.io and basic subnetting implementation

Call Center Support
Workspace troubleshooting for call center agents and technical support

Hardware Maintenance
Printer cartridge changing and internet cable crimping for hardware maintenance