04.02.2026 aktualisiert

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IT Service Delivery Manager, IT Asset Manager, IT Teamlead

Montabaur, Deutschland
Montabaur +50 km
Studies in Environmental Engineering & Resource Management
Montabaur, Deutschland
Montabaur +50 km
Studies in Environmental Engineering & Resource Management

Profilanlagen

CV Yasin Üyen English.docx

Skills

SAP S/4HANAActive DirectoryMobile Device ManagementDistributed ComputingSAP MMSAP SDService DeliveryService ManagementLifecycle ManagementSAP FioriServicenow
SAP S/4 HANA MM Consultant & SAP SD Key User

Service Management & SLA Compliance
Service Level Agreement management, compliance monitoring, quality assurance and audit reviews with proven track record in customer satisfaction

Team Leadership & Project Management
Leadership of regional support teams, global service delivery coordination and project management with extensive experience in IT rollout projects

ServiceNow Platform Administration
ServiceNow ticketing system management, workflow optimization and incident resolution processes

Microsoft 365 & Active Directory
Microsoft 365 setup and administration, Active Directory services establishment and centralized monitoring tools implementation

Asset Management Systems
IT asset lifecycle management, distributed computing services tracking and asset database maintenance

Hardware & Software Deployment
Physical hardware procurement and configuration, software rollout execution and system migration management

Security & Compliance Implementation
Security protocol implementation, compliance guideline adherence and safe working environment establishment

Network Infrastructure Management
Network troubleshooting, switch patching, mobile device management and infrastructure maintenance

Erfahrung

Berufserfahrung5 - 10 Jahre
Freelancer seit2018

Sprachen

DeutschMutterspracheEnglischverhandlungssicherFranzösischGrundkenntnisseTürkischMutterspracheKurdischMuttersprache

Projekthistorie

Team Lead IT Support - Europe & Middle East

A&O IT Group
Service Level Agreement compliance management, SLA breach mitigation, quality audit reviews, leadership of regional support teams and global service delivery coordination for Infosys-LANXESS project

Managing Director / IT Service Provider

Reis & Partner
IT services delivery in rollouts, IT support and project coordination with hardware and software rollout project execution and customer consulting

IT Asset Manager

A&O IT Group
Asset management system maintenance, distributed computing services tracking, data accuracy management and electronic asset data feeds for financial systems for Infosys-LANXESS project

Rollout Manager

Reis & Partner
Rollout team coordination, customer advisory on hardware relocation planning, management of IT workplace relocations for over 3,000 workplaces and third-party service provider coordination for Esprit project

IT Second Level Support Engineer

Engie
ServiceNow ticketing system operations, troubleshooting and incident resolution, network issue resolution, switch and infrastructure patching, mobile device management and Microsoft 365 administration

Rollout Technician

ThyssenKrupp
Hardware and software rollout execution, BIOS updates and PXE boot deployments, rollout project delivery for over 3,500 client systems and onsite IT support

Kontaktanfrage

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