10.11.2025 aktualisiert
100 % verfügbar
Insurance Operations Manager and Claims Specialist
Wandlitz, Deutschland
Nur Remote
Masterclass VersicherungsmanagementSkills
ZweisprachigProzessoptimierungStrategisches ManagementSchadenbearbeitungKundendienstComplianceDatenbankenVersicherungenInternationaler HandelVerhandlungProduktionsmanagementPortfolio-OptimierungProduktdesignRisikoanalyseTeam Building
Insurance Claims Management
Comprehensive expertise in managing complex insurance claims processes, including liability, property, accident, and motor insurance claims with extensive experience in settlement negotiations and customer service optimization.
Portfolio and Operations Management
Strategic leadership in portfolio management, operational team building, and process optimization with proven track record in managing large-scale insurance programs across European markets
Insurance Product Development
Advanced knowledge in developing and implementing insurance products, regulatory compliance, and technical requirements setup for various insurance lines including liability, motor, and specialty coverages
Multi-lingual Customer Service
Development and implementation of multi-lingual customer service teams and claims processing systems for international markets
Database and System Implementation
Technical expertise in implementing claims management databases and developing customer service tools and interfaces
Risk Assessment and Premium Optimization
Specialized knowledge in tax, risk, and premium optimization strategies for fleet insurance programs
Regulatory Compliance and Legal Framework
Deep understanding of insurance regulations across European insurance markets
Team Leadership and Training
Proven ability to lead international teams, conduct professional training programs, and manage cross-functional departments
Erfahrung
Berufserfahrungmehr als 10 Jahre
Freelancer seit2021
Sprachen
DeutschMutterspracheEnglischverhandlungssicherRumänischMuttersprache
Projekthistorie
Set up technical and HR requirements, recruited employees, built operational team, defined processes for contract and claims processing, managed project takeover and introduction of portfolios, established customer networks and managed due diligence processes
Led claims, customer service and insurance product development departments with comprehensive responsibility for technical and HR requirements setup
Managed comprehensive claims operations including technical setup, mockup creation, rule book establishment, insurance product development, office relocation management, company launch coordination, and multi-lingual team development