08.01.2026 aktualisiert

**** ******** ****
100 % verfügbar

Global Operations Director & PMO Leader

Kirchentellinsfurt, Deutschland
Nur Remote
Diplom Betriebswirt (FH) Betriebsorganisation und Wirtschafts Informatik
Kirchentellinsfurt, Deutschland
Nur Remote
Diplom Betriebswirt (FH) Betriebsorganisation und Wirtschafts Informatik

Profilanlagen

CV Markus Schmid 8-25.docx

Skills

Technischer SupportAutomatisierungBusiness DevelopmentGeschäftsprozesseProzessoptimierungBusiness Relationship ManagementChange ManagementKostenreduzierungDigitalisierungITILIncident-ManagementInfrastrukturIt Service ManagementProgramm-ManagementQualitätsmanagementSales ManagementWorkflowsTeam ManagementOffshore-ArbeitenIT-Betriebsmanagement
Program Management
Extensive experience in managing global programs, leading cross-functional teams, and driving process optimization initiatives across multiple regions and organizations

IT Operations Management
Deep expertise in IT service delivery, application support, infrastructure management, and digital transformation projects with focus on automation and efficiency

Business Process Optimization
Proven track record in process improvement, workflow automation, cost reduction initiatives, and implementing quality management systems

Global Team Leadership
Management of international teams across multiple countries including Australia, Japan, Switzerland, Austria, Italy, Spain, Canada and USA

Change Management
Experience in organizational transformation, transition to offshore operations, and implementing new business models

Budget Management
Cost budget management for large organizations and responsibility for yearly budget allocation across multiple regions

Compliance and Quality Management
Implementation of TCE, training, compliance frameworks and quality improvement projects with measurable results

ITIL Framework
ITIL V3 Foundation certification and practical implementation of ITIL processes including incident management

Vendor Management
Experience in managing IT service providers, defining KPIs and SLAs, and overseeing vendor relationships

Sprachen

DeutschMutterspracheEnglischverhandlungssicherFranzösischGrundkenntnisse

Projekthistorie

Director HPE GreenLake and A&PS Operational Excellence Customer Experience & Operations

Hewlett Packard Enterprise Global Operations
Driving process optimization and digitization strategy for Order to Activation for HPE GreenLake and A&PS, leading high-profile teams and defining next generation IT business requirements

Global Program, SME and Compliance Manager

Hewlett Packard Enterprise Solutions Operations
Managing global team of 11 professionals across multiple countries to manage rollout of global programs including program management and business requirements review

Global Program Manager/ EMEA Operations Manager

Hewlett Packard Enterprise Solutions Operations
Responsible for developing, managing and overseeing key programs on a WW level including organizational alignment and managing EMEA wide team with resources in multiple countries

EMEA Strategy and Planning Manager

Hewlett Packard Enterprise TS IB Sales EMEA
Managing team professionals responsible for E-commerce tool deployment, business planning, TCE compliance and operational execution in sales organization

ECO Manager Customer Operations Germany

Hewlett Packard GmbH Customer Operations
Managed 25 employees, delivering presales and controlling services for IT consulting businesses with focus on commercial offer validation and legal compliance

Global Support Manager OC WEB

HP IT Operations Control
Managing global support team in Tokyo, Singapore, Boeblingen and different US locations delivering IT support for HPIT applications with focus on mission critical assets

Global Support Delivery Manager for Knowledge Management Applications

HP IT Operations Control
Managed global support team delivering 1st - 3rd level application support for Knowledge management applications on 7x24 hour basis

Support Delivery Manager for E-commerce Applications

HP IT Operations Control
Managed support team in Boeblingen supporting and stabilizing online store applications based on Broadvision

Application support engineer

HP IT Operations Control
Level 3 application support for BAAN IV for internal and external customers including troubleshooting, maintenance and customizations

Distribution and Order fulfillment Specialist

Bantleon GmbH
Apprenticeship in oil wholesales company managing distribution/order fulfillment department and ensuring timely shipment and cost efficient shipping methods

Kontaktanfrage

Einloggen & anfragen.

Das Kontaktformular ist nur für eingeloggte Nutzer verfügbar.

RegistrierenAnmelden