20.02.2023 aktualisiert
100 % verfügbar
Transition Manager, Incident Manager, Field Engineer
Stuttgart, Deutschland
Weltweit
Skills
Microsoft WindowsActive DirectoryApple IOSZugriffsprotokolle zur AnwendungskonfigurationMicrosoft AzureDatensicherungLinuxMicrosoft OperationsSystem Center Configuration ManagerWindows-ServerCitrix SystemsSAP ApplicationsVirtuelle MaschinenVirtualBoxTabletten
tablets, laptops, peripherals, backup, Windows, Linux, Mac OS systems, System Administration, Microsoft Windows Server 2012 R2, 2016, 2019, OS 7, 8, 10, Mac OS, Active Directory, SCCM, Microsoft System Center Configuration Manager, Cosyma, Dynamic Application Configuration Solution, Virtual machines, VMware, Virtual Box, Microsoft Azure, Microsoft Office 365, SAP, Citrix
Erfahrung
Berufserfahrungmehr als 10 Jahre
Sprachen
BulgarischMutterspracheDeutschverhandlungssicherEnglischverhandlungssicherRussischverhandlungssicher
Projekthistorie
* Coordinated all technological and operational transitions within the company
* Created transitional plans and documents to outline project expectations, scopes, and schedules
* Conducted workshops to provide staff members with information on any major changes
* Ensured that transitions are planned and carried out in a timely manner
* Kept all parties involved with the transition updated on its progress
* Spotted any transition-related issues and created effective solutions to resolve them swiftly
* Created transitional plans and documents to outline project expectations, scopes, and schedules
* Conducted workshops to provide staff members with information on any major changes
* Ensured that transitions are planned and carried out in a timely manner
* Kept all parties involved with the transition updated on its progress
* Spotted any transition-related issues and created effective solutions to resolve them swiftly
For this project I was working as a Sub contractor for Infosys. We followed and documented all of the processes
and knowledge base from the Daimler IT department, including, production and office environment.
After the transfer of KB we assembled a Global Team who was responsible for executing 2nd level support for
the factories in a global aspect. We were covering more than 57 plants with OS release, scheduling patching
management on a monthly basis, troubleshooting and customization of all sorts of PC`s, tablets, laptops, etc.
* Coordinated all technological and operational transitions within the company
* Created transitional plans and documents to outline project expectations, scopes, and schedules
* Conducted workshops to provide staff members with information on any major changes
* Ensured that transitions are planned and carried out in a timely manner
* Kept all parties involved with the transition updated on its progress
* Spotted any transition-related issues and created effective solutions to resolve them swiftly
and knowledge base from the Daimler IT department, including, production and office environment.
After the transfer of KB we assembled a Global Team who was responsible for executing 2nd level support for
the factories in a global aspect. We were covering more than 57 plants with OS release, scheduling patching
management on a monthly basis, troubleshooting and customization of all sorts of PC`s, tablets, laptops, etc.
* Coordinated all technological and operational transitions within the company
* Created transitional plans and documents to outline project expectations, scopes, and schedules
* Conducted workshops to provide staff members with information on any major changes
* Ensured that transitions are planned and carried out in a timely manner
* Kept all parties involved with the transition updated on its progress
* Spotted any transition-related issues and created effective solutions to resolve them swiftly
My job in this position was to ensure proper workflow at various levels of IT hardware and software support,
including updates, patches, re-installations, and hardware maintenance of computers and peripherals. I was a
team leader of 12 employees directly under my supervision and we were covering more than 6000 customers
throughout Germany, Austria, and Switzerland who works for one of the most profitable TK Corporation
branches.
including updates, patches, re-installations, and hardware maintenance of computers and peripherals. I was a
team leader of 12 employees directly under my supervision and we were covering more than 6000 customers
throughout Germany, Austria, and Switzerland who works for one of the most profitable TK Corporation
branches.