18.05.2025 aktualisiert

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100 % verfügbar

Data Analyst /Scrum Master/ PMO Lead and Client Service Reporting, Production Support, Developer

Aachen, Deutschland
Weltweit
Master of Computer Application
Aachen, Deutschland
Weltweit
Master of Computer Application

Profilanlagen

MCA Degree.pdf
Service Certificate.pdf
PSM I Certificate.pdf
ITIL Certificate.pdf
Garima_Bhatnagar_B1_Zertifikat.pdf
OCA.pdf
SEED_Testing_Cert.pdf
Garima_Bhatnagar_Exp 13.8 yrs.pdf
Associate Cloud Engineer.pdf

Skills

Data AnalysisAtlassian JiraBMC Remedy Action Request SystemBugfixingUNIXKundendienstProtokolldateienOracle DatabasesScrumProduktionshilfeRegressionstestMicrosoft Power BISQLToad (Software)SpotfireTibcoServicenow
Data Analysis, Power BI, SQL,JIRA, system log, Oracle 9i, regression tests, Scrum Master, ServiceNow,  bug fixing, Tibco Spotfire, Toad, UNIX, Spotfire, HPSM, BMC Remedy.

Erfahrung

Berufserfahrungmehr als 10 Jahre
Freelancer seit2023

Sprachen

DeutschgutEnglischverhandlungssicher

Projekthistorie

Scrum Master & Reporting Analyst

Tata Consultancy Services
  • Facilitated agile ceremonies including sprint planning, daily stand-ups, retrospectives, and backlog refinement.
  • Developed interactive dashboards and reports using Power BI to provide actionable insights for sprint performance and team productivity.
  • Extracted, transformed, and analyzed sprint data using SQL, ensuring data-driven decision-making.
  • Designed and optimized Looker dashboards, enhancing reporting visibility for leadership.
  • Created automated reporting solutions to track sprint velocity, burndown charts, and team KPIs.
  • Collaborated with Product Owners and stakeholders to improve backlog prioritization based on data insights.

PMO Lead & Reporting Analyst

Tata Consultancy Services; Shell International Exploration and Production B.V.
  • Generated data-driven reports using Power BI, Spotfire, and SQL for business performance analysis.
  • Managed and analyzed project costs, budgets, and resource planning.
  • Led process improvement initiatives, reducing inefficiencies and optimizing sprint reporting.
  • Coordinated with cross-functional teams to enhance data accuracy and reporting effectiveness for PMO operations.

Production Support Lead

Tata Consultancy Services
  • Automated business processes to enhance data accuracy and reporting efficiency.
  • Conducted root cause analysis and implemented data-driven solutions for system issues.
  • Managed Oracle databases and Unix-based systems to ensure seamless data operations.

Production Support specialist

JNET Technologies
  • Designed and maintained Oracle databases, developing SQL and PL/SQL scripts for data management.
  • Troubleshot Unix-based systems, resolving issues related to database and middleware configurations.

Deputy Manager - IT operations

Reliance Communication
  • Provided technical support and data analysis for enterprise systems.
  • Automated reporting processes to minimize manual intervention and improve operational efficiency.

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