01.07.2026 aktualisiert


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Head of Technical Operations
Beirut, Libanon
Weltweit
Bachelor of Business Administration (BBA) in Management Information SystemsÜber mich
Technology operations leader, 8+ years directing teams and delivering 350+ web & digital projects across the US, Europe, GCC and MENA. I pair senior leadership with hands-on depth in a modern AI-accelerated stack (Next.js, Supabase, Vercel) & build security into everything all for business outcomes.
Skills
SEOIt OperationsTechnologiestrategienTechnische Leitung
I'm a technology operations leader with 8+ years directing teams and delivering 350+ web and digital projects for agencies and high-profile clients across the US, Canada, Europe, the GCC, and MENA. I pair executive-level leadership (building teams, SOPs, and scalable systems) with hands-on technical depth across the full lifecycle of a high-performing site: design, development, SEO, and the growth and support around it. I build on a modern, AI-accelerated stack (Next.js, TypeScript, Tailwind CSS, Supabase, Vercel, Cloudflare, and GitHub with a custom-built CMS) that ships faster and scales better than traditional WordPress, while remaining fluent across WordPress, Shopify, and WooCommerce. My SEO work spans technical audits, Core Web Vitals, schema, and content strategy that reliably move traffic and conversions, and I integrate tools like HubSpot, Zapier, GA4, and AI automation to turn sites into measurable growth. I also build security into everything I deliver, hardening servers, websites, and networks (firewalls, SSL/TLS, VPN, IPS/IDS), managing identity and access (SSO, MFA), and running SOC operations and incident response. Above all, I focus on business outcomes: diagnosing problems, engineering solutions, and using technology to grow revenue and conversions while cutting cost.
Erfahrung
Berufserfahrung5 - 10 Jahre
Freelancer seit2016
Sprachen
ArabicMutterspracheEnglishverhandlungssicher
Projekthistorie
- Direct all technical operations across an agency portfolio - strategy, delivery, and engineering standards spanning the modern web stack (Next.js, TypeScript, Tailwind, Supabase, Vercel, Cloudflare, GitHub) and WordPress/Shopify.
- Lead adoption of an AI-accelerated development workflow (agentic coding with Claude Code) and a custom-built CMS, shipping faster, more secure, and more scalable sites than traditional WordPress.
- Own technical SEO strategy and audits across client and internal sites, lifting domain authority 9 points, session duration 117%, and organic traffic 42%; raised engagement 36% and page views 136%.
- Establish SOPs, QA, and delivery workflows in Asana and ClickUp, cutting task completion time 25%; lead integrations across HubSpot, Zapier, Figma, APIs, and AI automation tools.
- Govern hosting, SSL/TLS, backups, and uptime (99.9%); mentor developers and contractors and set QA, estimation, and hiring standards.
- Lead website and server security - WAF and firewall rules, DDoS and brute-force protection, malware scanning, and timely patching - keeping client sites hardened against phishing, injection, and intrusion.
- Architect secure systems and review designs across the portfolio - implementing SSO and MFA (SAML, OAuth/OIDC) and embedding security into engineering standards, code review, and delivery.
- Led and mentored a web development team for an international, multi-million-dollar financial brokerage.
- Directed site builds and optimization (Elementor, ACF, WooCommerce, PHP, JS, HTML/CSS), improving performance and UX 40%; architected custom PHP plugins (e.g. job-listings plugin with alphabetical sorting).
- Owned SEO strategy and GA4/GTM tracking, growing organic traffic 35%; standardized staging, cookie compliance (Complianz), and multilingual routing, documented in Confluence.
- Ran technical support and Jira triage, cutting resolution time 30%; applied AWS to optimize infrastructure reliability.
- Hardened the corporate network and servers - firewalls, SSL/TLS, VPN tunnels, and IPS/IDS monitoring (Darktrace) - against brute-force, phishing, DDoS, and intrusion.
- Standardized endpoint hardening across Windows, Linux, and macOS - patch management, anti-malware, and application whitelisting - and ran staff security-awareness training (phishing, password hygiene).
- Managed identity and cloud security - SSO/MFA (SAML, OAuth/OIDC), CSPM across AWS, Azure, and GCP, and container/Kubernetes hardening.
- Ran SOC operations - log analysis, threat hunting, and incident response (NIST IR lifecycle) with digital forensics to contain and remediate threats.
Build and oversee WordPress, Shopify, and WooCommerce sites (front- and back-end) for clients across the US, Europe, and MENA; create custom themes and plugins, maintaining 95%+ client satisfaction.
Deliver migrations (Anywebsite-to-Vercel, WordPress), full redesigns, and technical SEO with increasingly AI-assisted, modern-stack delivery.
Run SEO audits, content optimization, and campaigns to grow visibility; maintain e-commerce operations and ongoing support.