16.06.2026 aktualisiert
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Digital Manager - ServiceNow Solution Consultant
Menzingen, Schweiz
Weltweit
Master of Arts and Business AdministrationÜber mich
Senior ServiceNow Consultant with 20+ years in IT and 10+ years on ServiceNow. Expert in ITSM, CSM, Asset Mgmt, integrations, REST APIs, and solution design. I help organizations transform business needs into scalable solutions. Leveraging AI and Vibe Coding to accelerate prototyping and innovation.
Skills
Change ManagementCmdbIt Service ManagementScrumSoftware Asset ManagementIntegration (Software)Servicenow
ServiceNow Expertise
Extensive experience with ServiceNow implementation, including ITSM, ITOM, CMDB, CSM, SPM, HR, and NetOPS modules. Certified ServiceNow Administrator (CSA).
Project Management
Proficient in various project methodologies including SAFE, SCRUM, Agile, and traditional approaches. Experience with change management, KPI reporting, and risk analysis.
IT Process Implementation
Skilled in IT process implementation and change, with focus on ServiceNow roll-out, migration, and configuration across different industries and large-scale projects.
Technical Skills
Proficiency in CSDM (Common Service Data Model), JavaScripts for system integration and data transfer optimization, and SAM (Software Asset Management).
Data Management
Experience with CMDB (Configuration Management Database) implementation, data cleansing, and inventory database optimization.
International Project Coordination
Capability to manage and coordinate projects across multiple countries and regions, including working with international development teams.
CRM and ERP Systems
Knowledge of CRM strategy and architecture, as well as experience with major ERP systems like SAP, Navision, and MS Dynamics.
Extensive experience with ServiceNow implementation, including ITSM, ITOM, CMDB, CSM, SPM, HR, and NetOPS modules. Certified ServiceNow Administrator (CSA).
Project Management
Proficient in various project methodologies including SAFE, SCRUM, Agile, and traditional approaches. Experience with change management, KPI reporting, and risk analysis.
IT Process Implementation
Skilled in IT process implementation and change, with focus on ServiceNow roll-out, migration, and configuration across different industries and large-scale projects.
Technical Skills
Proficiency in CSDM (Common Service Data Model), JavaScripts for system integration and data transfer optimization, and SAM (Software Asset Management).
Data Management
Experience with CMDB (Configuration Management Database) implementation, data cleansing, and inventory database optimization.
International Project Coordination
Capability to manage and coordinate projects across multiple countries and regions, including working with international development teams.
CRM and ERP Systems
Knowledge of CRM strategy and architecture, as well as experience with major ERP systems like SAP, Navision, and MS Dynamics.
Erfahrung
Berufserfahrungmehr als 10 Jahre
Freelancer seit2022
Sprachen
DeutschMutterspracheEnglischverhandlungssicherFranzösischverhandlungssicher
Projekthistorie
Integrated SAFe structure and translated business needs into innovative solutions within a highly secure environment. The SAFE environment was based on SPM Module.
Implementation of CMDB based on CSDM framework using JavaScripts. Coordination of creation of assets and CIs, integration with external systems, SAM implementation.
Implementation of changes within various modules, creation of flows, reports, and UI rules. Expanded MID Server capabilities and integrated with SCCM.