22.10.2026 aktualisiert

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INTERIM ERP/SAP TRANSFORMATION & DELIVERY DIRECTOR

Bickenbach, Deutschland
Weltweit
PhD Computer Sciences
Bickenbach, Deutschland
Weltweit
PhD Computer Sciences

Profilanlagen

Profil_Helmi_Ben_Hmida_DE.pdf
Profile_Helmi_Ben_Hmida_ENG.pdf

Über mich

Interim ERP/SAP Transformation & Delivery Director with 18+ years leading large-scale deployments and complex T&T programs. Combines governance, P&L accountability, C-level alignment, multi-vendor leadership and program recovery to deliver stable operations and measurable business outcomes.

Skills

InnovationUnternehmenstransformationChange ManagementContinuous DeliveryData MigrationDatentransport-DienstprogrammDisciplined Agile DeliverySAP ERPTransformationsmanagementSAP ImplementierungSAP ProjektmanagementService DeliveryService ManagementSolution DeliveryTeam ManagementService Delivery Management
Executive Summary
  • Leads business and IT transformation programs in the private and public sector from mobilization to steady-state operations, integrating process, system and data change to realize the business case.
  • Secures controllability of complex programs through unified reporting, decision-ready steering committees and transparent budget, risk and dependency management.
  • Steers service providers through shared objectives, aligned contract and delivery logic and binding milestones, securing delivery reliability and negotiating position.
  • Owns migration, cutover and handover to operations for complex ERP, cloud and data landscapes, minimizing production risk through clear cutover criteria and structured knowledge transfer.
  • Combines bid logic with delivery accountability in public sector and regulated environments, translating requirements into costed delivery and operating models.

Key Achievements
  • Program management: steers international delivery organizations with 30+ staff, raising on-time delivery from 60 to 90 %.
  • Governance: consolidated decision papers reduce escalations from more than 5 to fewer than 1 per quarter; transparency across 150+ applications enables sound roadmap and investment decisions.
  • Business case: raises the contribution margin of large program portfolios by up to 5 percentage points through integrated bid and delivery responsibility.
  • Service providers: binding delivery and operating models with performance-based acceptance; cross-market process harmonization cuts throughput time from 7 days to 1 day, manual effort by 60 % and error rate by 20 %.
  • Migration and handover: reduces annual IT operating costs by around 55 %, with 100 % process availability during cutover and 98 % service availability.
  • Scale: program landscapes with around 300 source systems, 400+ integrations and rollouts across around 70,000 sites.

Industries
  • Manufacturing and industry: digital production, Factory X, 5G campus, IoT
  • Public administration, defense and healthcare
  • Telecommunications: network infrastructure, large-scale deployment
  • Automotive: sales, aftersales, connected data platforms
  • Research, innovation and European funding programs

Methods / competencies
  • Program & multi-project management, business & IT transformation
  • Program governance & PMO, stakeholder & committee management
  • Budget, risk & escalation management, multi-vendor management
  • Data migration, system integration, cutover & handover to operations
  • SAP, ERP, cloud & platform transformation
  • PMP, PRINCE2, SAFe, ITIL 4

Languages
  • German (native), English and French (business fluent), Arabic (basic)

Erfahrung

Berufserfahrungmehr als 10 Jahre
Freelancer seit2025

Sprachen

DeutschverhandlungssicherEnglischverhandlungssicherFranzösischverhandlungssicher

Projekthistorie

Independent Transformation Lead | T&T | SDM | Interim Managemen

Independent / Self-Employed
Leading large-scale transformation and transition programs with a strong focus on execution, governance, and service delivery — particularly in ERP (SAP S/4HANA), AI and cloud-driven landscapes.

Supporting organizations in:
  1. Stabilizing and transforming complex delivery environments
  2. Driving Transition & Transformation (T&T) initiatives
  3. Bridging business, IT, and operations — with a strong focus on business integration (SAP & non-SAP ecosystems)
  4. Enabling scalable ERP platforms with cloud compatibility and standard integration capabilities
  5. Ensuring alignment, governance, and execution at scale

Focus areas:
  1. Transformation Leadership & Program Delivery (ERP / SAP S/4HANA)
  2. Interim Management / Service Delivery Management (SDM)
  3. Transition & Transformation (T&T)
  4. Business Integration & Enterprise Architecture
  5. Cloud-enabled operating models
  6. AI as an accelerator for decision-making and automation
  7. Operating model design & execution

Public SDM & Deal mgmt. Public & Health

Best Public Deal Award 2024 – Volume > EUR 30M
Successful acquisition and delivery of major public-sector digital transformation projects for the German Armed Forces, Bavarian Ministry of the Interior, Public Health Service Saxony and the City of Heidelberg. Operational leadership in eHealth, AI, Cloud & Infrastructure and full lifecycle management of public framework contracts.

Service Delivery Management – Operational Scope
  1. Hands-on CRM and stakeholder coordination, including daily pipeline updates, forecasting and preparation of steering documentation. Direct interaction with public authorities and alignment between delivery teams and client stakeholders.
  2. Operational budget and financial management with continuous cost tracking, forecasting, invoice validation and OPEX/CAPEX monitoring.
  3. Practical de-escalation leadership with rapid response to incidents and SLA breaches, facilitation of crisis calls, creation of stabilization measures and maintenance of mitigation plans.
  4. Operational framework contract management including SLAs, KPIs, call-offs, service orders and contractual compliance across all service streams.
  5. Resource management and team creation: planning and allocation of capacities, onboarding of required skill profiles, building and guiding cross-functional teams, workload balancing and continuous performance improvement.


Modernization Manager - Automotive, Logistic & Production

  1. Conducting detailed assessments of IT landscapes, business capabilities and end-to-end processes using advanced analytical and architectural tools to establish a clear baseline for future planning.
  2. Developing transformation roadmaps from the Current Mode of Operation (CMO) to the Future Mode of Operation (FMO) by applying deep subject-matter expertise, industry know-how and market intelligence.
  3. Facilitating collaborative transformation by aligning cross-functional teams around a shared strategy that integrates CMO insights, FMO vision and enterprise architecture expertise.
  4. Designing and defining comprehensive transformation blueprints that guide innovation, operational excellence and long-term strategic success.
  5. Creating and structuring high-performing squads, including:
  6. Smart Logistics Squad f
  7. Future Sales Squad
  8. Design & Factory X Squad

T&T - Senior Lead Delivery Solution Manager - Data Warehouse

Modernization of the AfterSales Ecosystem (Warranty & Goodwill)
  1. Building and managing a large cross-functional delivery team with (engineers, analysts, architects, PMO).
  2. Managing client communication, stakeholder alignment and CRM-driven coordination across business and IT.
  3. Performing CMO-to-FMO analysis and defining the target operating model for the modernized AfterSales ecosystem.
  4. Designing and implementing a new AWS-based infrastructure, including security, storage, compute, data processing and monitoring layers.
  5. Leading the migration, restructuring and optimization of more than 32 TB of operational and analytical data.
  6. Redesigning and consolidating existing BI reports, KPIs and dashboards to support improved decision-making.
  7. Creating a new dynamic mesh-based data architecture to increase flexibility, modularity and scalability of data flows.
  8. Enabling flexible business integration with heterogeneous data sources across the global AfterSales landscape.

Program Manager M2M Network Activation & Deployment

  1. Leading end-to-end program planning, activation and deployment of M2M/IoT network services across multiple markets and technologies (NB-IoT, LTE-M).
  2. Coordinating all technical and operational activities required for network readiness, SIM lifecycle enablement, platform onboarding and service activation.
  3. Managing alignment and collaboration with National Companies (NatCos), ensuring consistent rollout strategies, harmonized processes, and compliance with global standards.
  4. Steering cross-functional teams (engineering, operations, architecture, security, billing, product) to ensure timely and high-quality delivery.
  5. Overseeing device/network testing, certification, troubleshooting and performance validation for M2M/IoT use cases.
  6. Driving platform integration (connectivity management platforms, SIM management systems, OSS/BSS, data & analytics layers).
  7. Managing deployment risks, dependencies, release schedules and operational handover to local and central organizations.
  8. Monitoring KPIs for activation performance, network stability, SIM utilization and service quality.
  9. Ensuring full commercial exploitation of the M2M network by enabling business units, defining Go-Live plans, and supporting product/market scaling.
  10. Preparing steering documentation, executive reporting, rollout dashboards and program status updates for global leadership.
  11. Coordinating with vendors, partners and suppliers to resolve delivery constraints and maintain program momentum.

Sqaud Lead - 5G & Edge Computing

Core Responsibilities – Squad Lead 5G & Edge Computing
Leading a cross-functional squad focused on the design, development and deployment of 5G and Edge Computing solutions for industrial environments.
Preparing and managing the Industry 4.0 Innovation Demo Center, including use-case design, technical setup, infrastructure readiness and end-to-end experience flows.
Developing and implementing AGV (Automated Guided Vehicles) over 5G scenarios, ensuring ultra-reliable low-latency connectivity, seamless mobility and real-time control.
Designing Predictive Maintenance solutions powered by 5G and Edge, integrating sensors, analytics pipelines and near-real-time anomaly detection models.
Building Smart Production use cases leveraging 5G, Edge and industrial automation systems (PLC, SCADA, MES) to enhance flexibility, quality and operational efficiency.
Coordinating with engineering, network operations, IoT platforms and industry partners to validate end-to-end interoperability and performance.
Overseeing PoCs, live demos, field testing and solution refinement to prepare solutions for scalable industrial adoption.
Managing stakeholder communication, technical steering and progress reporting for internal leaders and external industry customers.

Zertifikate

SAP S/4HANA foundation

SAP

2026

SAP S/4HANA Business Process Integration - BPI

SAP

2026

PRINCE2®

Training360

2025

ITIL®4 Foundation

Elatus

2025

Customer Satisfaction Assessment

Deutsche Telekom

2025

License Management for SDM

T-Systems International

2025

Zero Failure

Deutsche Telekom

2025

Zero Outage Awareness

Deutsche Telekom

2025

Fachkraft für agile Führung

T-Systems International

2024

Project Management Professional (PMP)

Project Management Institute

2023

SAFe - SAFe Scailed Agile Framework

Scaledagile

2022

Project Management Professional (PMP)

PMI

2021

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