24.07.2025 aktualisiert

PH
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Consultant

Gottlieben, Schweiz
Weltweit
BA Philosophy and Economics and MA in Philosophy and Quantitative and Qualitative Research Methods
Gottlieben, Schweiz
Weltweit
BA Philosophy and Economics and MA in Philosophy and Quantitative and Qualitative Research Methods

Skills

AftersalesAutomobilindustrieBusiness To BusinessKundenbeziehungsmanagementUnternehmensverwaltungProzessoptimierungKundenerfahrungChange ManagementBeratungStrategisches MarketingMarktforschungProduktionsmanagementStrategische BeschaffungAusbildungsaktivitätenBeschaffungCoaching und Mentoring
I am a versatile consultant with a strong track record across the automotive, procurement, and hospitality industries. With deep expertise in aftersales process optimization and enterprise-level software implementations, I help leading automotive brands elevate operational efficiency, customer experience, and profitability.
In addition to my automotive focus, I bring valuable cross-industry experience in procurement coordination, B2B sales, HR, and business administration — acquired through hands-on roles managing international vehicle sourcing, trade fair operations, and hospitality logistics.
  • Automotive Aftersales Consulting
  • Business Process Improvement & Change Management
  • CRM Strategy & Retail Performance Coaching
  • Procurement & Strategic Sourcing
  • Logistics & Operations Management
  • B2B Sales & Client Relationship Building
  • Market Research & Competitive Analysis
  • HR, Training & Development
  • Marketing Strategy & Trade Fair Representation

Erfahrung

Berufserfahrung0 - 5 Jahre
Freelancer seit2025

Sprachen

DeutschMutterspracheEnglischMutterspracheFranzösischGrundkenntnisseItalienischGrundkenntnisse

Projekthistorie

Rollout of an After Sales Software Solution for a German Manufacturer

drehmoment GmbH

Automobil und Fahrzeugbau

10-50 Mitarbeiter

Led the rollout of a key software solution for a major German car manufacturer across multiple European markets. Oversaw IT implementation, coached key users, and streamlined or adapted business processes to align with the new system.

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