26.08.2026 aktualisiert

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Cloud & Systems Engineer

Kuliyapitiya, Sri Lanka
Nur Remote
BSc (Hons) Computer Networks & Security - Wrexham University, UK (Second Class Upper Division)
Kuliyapitiya, Sri Lanka
Nur Remote
BSc (Hons) Computer Networks & Security - Wrexham University, UK (Second Class Upper Division)

Profilanlagen

ChamikaOshan_Resume.pdf

Über mich

A Passionate systems engineer committed to continuous learning and staying ahead of emerging technologies. Eager to leverage my skills to solve real-world challenges and contribute to innovation.

Skills

Active DirectorySystems EngineeringMicrosoft AzureCloud ComputingCloud-EngineeringConfiguration ManagementIISIt Service ManagementWindows-ServerAzure Active DirectoryCloud-ServicesServer AdministrationCloud TechnologiesMicrosoft InTuneMicrosoft TeamsUnified Endpoint Management
Cloud & Identity Management
Expertise in Microsoft Azure, Azure DevOps, Microsoft Entra ID, Active Directory, and Microsoft 365. Administration and configuration of cloud environments including identity management, synchronization, and migration using Microsoft Cloud Sync.

Endpoint Management
Proficiency in Microsoft Intune, SCCM, and NinjaOne for unified endpoint management. Deployment, configuration, and troubleshooting of endpoint devices, including patch management through Automatic Deployment Rules (ADR) ensuring over 90% compliance.

IT Security & Monitoring
Knowledge of security tools including Sophos Antivirus, Microsoft Defender, and Check Point solutions. Monitoring of IT environments using SCOM and Wazuh, with hands-on experience in endpoint protection and compliance management.

Networking & Infrastructure
Skills in DNS, DHCP, WSUS, and Proxy Management. Configuration and maintenance of network infrastructure including routers, access points, and switches, as well as troubleshooting network issues.

IT Service Management
Experience with HaloPSA, ManageEngine ServiceDesk Plus, and SCSM for IT service management and monitoring. Provision of L2/L3 support and escalation support to L1 engineers.

VoIP & Communication Platforms
Hands-on experience with Microsoft Teams Phone, 3CX, and 8x8 VoIP platforms. Support and troubleshooting of communication systems for local and international companies.

Operating Systems Administration
Administration of Windows Server and RedHat Linux environments. Conducting regular server health checks for AD, WSUS, Exchange, FS, CA, SCCM, and Linux web servers.

Database Management
Working knowledge of MS SQL, SQL, and SSMS. Support and troubleshooting of SFA and POS software applications using IIS and SQL Server.

Erfahrung

Berufserfahrung0 - 5 Jahre
Freelancer seit2022

Sprachen

Englishverhandlungssicher

Projekthistorie

Cloud & Systems Engineer - L2

Responsible for providing managed IT services to over 30 local and international companies, supporting Microsoft 365, Intune, Azure, Active Directory, Exchange, Entra ID, and VoIP platforms including 3CX, 8x8, and Microsoft Teams Phone. Troubleshooting infrastructure, network, server, and cloud-related issues, managing endpoint security through Check Point solutions, and utilizing HaloPSA and NinjaOne for service management and monitoring. Providing technical guidance and escalation support to L1 engineers.

SCCM Implementation

Self / Academic Project
Implemented SCCM server with secondary site architecture across 3 countries, configured separate scopes and ADRs (Automatic Deployment Rules) for software and patch management.

Cloud Identity Migration

Self / Academic Project
Performed Active Directory user migrations using Microsoft Cloud Sync, including soft matching of existing cloud accounts to on-premises identities to ensure seamless synchronization and user continuity.

AD and WSUS Server Implementation with Downstream Server

Self / Academic Project
Implemented Active Directory and WSUS server with downstream server configuration.

Intune and Microsoft Defender Onboarding

Self / Academic Project
Involved in Intune onboarding project and Microsoft Defender onboarding project.

CI/CD Pipeline Implementation in Azure DevOps

Self / Academic Project
Implemented a web application CI/CD pipeline in Azure DevOps as an individual undergraduate project.

Systems Engineer

Tech One Global
Served as part of the Unified Endpoint Management team providing L2/L3 support with products including Intune, SCCM, SCSM, SCOM, DPM. Delivered technical support and troubleshooting for Windows Server environments, ensured compliance with SLA standards, and participated in implementation projects. Conducted server health checks for AD, WSUS, Exchange, FS, CA, SCCM, Linux web servers, Barracuda, and Sophos. Involved in projects related to device management including AD, Intune, SCCM, and Sophos.

Associate System Support

Axienta Pvt Ltd
Played a pivotal role in ensuring platform efficiency and scalability for SFA and POS software solutions. Responsible for configuration, operation, and maintenance of Oracle Cloud VM and Azure VM to maintain 3-tier applications. Handled SFA and POS software application deployment, support, and troubleshooting using IIS and SQL Server. Worked with routers, access points, and switches, and resolved network and hardware issues.

Zertifikate

az800

Microsoft

2024

az801

Microsoft

2024

MD102

Microsoft

2024

SC900

Microsoft

2024

AZ900

Microsoft

2024

RHCSA

Redhat

2023


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